Hybrid Operations Supervisor — Lead Teams & KPIs

Zebra Technologies Enterprise de México, S. de R.L. de C.V.; Santiago de Querétaro; Hybrid; MXN 279,000 - 446,000; Full time

Benefits offered by this job

Hybrid work

Adaptable hours

Summer Flex Fridays

Focus Fridays

Annual well‑being day

Job summary

Zebra Technologies Enterprise de México, S. de R.L. de C.V. seeks a Supervisory Operations leader to manage daily execution across manufacturing, distribution or repair activities. You will oversee teams, drive safety, quality, and engagement while delivering KPI targets.

In this role, you will mentor staff, collaborate across shifts, and prepare leadership reports with improvement proposals. A strong focus on continuous improvement and Zebra values is required.

Qualifications

• Associate's degree or equivalent supervisory experience in manufacturing or related industry.
• 6–9 years of experience with at least 1 year in a team lead role.
• Strong written and verbal communication skills.

Responsibilities

• Manages up to 35 employees and/or contract workers in an operational area.
• Directly responsible for the hiring, onboarding, training, performance and engagement of the staff.
• Assigns daily work, monitors progress, engages to resolve obstacles to ensure KPIS are met.
• Collaborates with peers across shifts and functions to support optimized performance across the site / business.
• Intentionally engages to drive a culture of belonging, development, safety, continuous improvement and high performance.
• Models Zebra’s culture and values for the teams they lead.
• Compiles and analyzes operational data.
• Prepares reports for leadership that include proposals to address performance gaps in the team.
• Evaluates performance of subordinates, provides coaching and feedback to support success.
• Partners with Human Resources to recommend personnel actions such as promotions, transfers, discharges and discipline.
• Participates or leads projects as assigned.
• Performs other duties as assigned.

Skills

Team leadership

Problem solving

Analytical skills

ISO standards knowledge

Quality tools knowledge

Education

Associate’s degree or equivalent supervisory experience

Tools

MS Office

Microsoft systems

Job description

Zebra Technologies Enterprise de México, S. de R.L. de C.V. seeks a Supervisory Operations leader to manage daily execution across manufacturing, distribution or repair activities. You will oversee teams, drive safety, quality, and engagement while delivering KPI targets.

In this role, you will mentor staff, collaborate across shifts, and prepare leadership reports with improvement proposals. A strong focus on continuous improvement and Zebra values is required.