Supervisor Operations

Zebra; Santiago de Querétaro; Hybrid; MXN 480,000 - 640,000; Full time

Benefits offered by this job

Hybrid work

Summer Flex Fridays

Focus Fridays

Well-being day

Adaptable hours

Job summary

Zebra in Queretaro, Mexico seeks an Operations Supervisor to lead daily manufacturing, distribution, or repair activities. You will oversee staff, drive safety, quality, and productivity while upholding Zebra’s values. Travel is typically 0% to local site operations.

The role emphasizes coaching, data-driven decisions, and collaboration across shifts to sustain high performance. A background in supervision and ISO/quality practices is preferred.

Qualifications

• 6-9 years’ experience including minimum 1 year as team lead / supervisor.
• Strong written and verbal communication, analytical and problem-solving abilities.

Responsibilities

• Manages up to 35 employees and contract workers in an operational area.
• Assigns daily work and monitors progress to meet KPIs.
• Collaborates across shifts to optimize site performance.
• Prepares reports and analyzes data for leadership.
• Conducts performance reviews and provides coaching.

Skills

Effective communication

Problem solving

Analytical skills

MS Office

ISO standards

Quality tools

Statistical analysis

Education

Associate’s degree in a related field

Tools

MS Office

Microsoft systems

Job description

## Supervisor OperationsApply: Queretaro, Mexico: Full time: Posted Yesterday: End Date: December 8, 2026 (30+ days left to apply): JR103797**Overview:**At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.Come make an impact every day at Zebra.**What We're Looking For:**The Supervisor Operations manages the day-to-day execution of Zebra’s manufacturing, distribution or repair businesses, with direct oversight and accountability for the people, productivity, safety, quality and other KPIS with the associated business / site.## Responsibilities:Manages up to 35 employees and / or contract workers in an operational area. Is directly responsible for the hiring, onboarding, training, performance and engagement of the staff.Assigns daily work, monitors progress, engages to resolve obstacles to ensure KPIS are met.Collaborates with peers across shifts and functions to support optimized performance across the site / business • Intentionally engages to drive a culture of belonging, development, safely, continuous improvement and high performanceModels Zebra’s culture and values for the teams they lead.Compiles and analyzes operational data. Prepares reports for leadership that include proposals to address performance gaps in the team.Evaluates performance of subordinates, provides coaching and feedback to support success.Conducts performance appraisals and determines pay increases for direct reports in alignment with Zebra’s philosophies and practices.Partners with Human Resources to recommend personnel actions such as promotions, transfers, discharges and discipline.Participates or leads projects as assigned.Performs other duties as assigned. ## Qualifications:Minimum Education: Preferred Education: Associate’s degree in a related field or equivalent supervisory experience in a related industry6-9 years’ experience including minimum 1 year as team lead /supervisorKey Skills and Competencies:Effective written and verbal communication skills–Must possess strong problem solving, decision-making and analytical skills–Intermediate level skills in MS Office and Microsoft systems–Working knowledge of ISO standards and guidelines–Knowledge of quality andstatistical analysis tools and methodologiesPosition Specific Information:• Travel Requirements (as a % of time): 0%• Able to telework? Yes/no – if yes, % of time and expectations while teleworking: 0• Personal Protective Equipment (PPE) Required (safety glasses, steel-toed boots, gloves, etc.): Inalignment with site requirements**Benefits:**We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.**Job Posting Statement:**To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.**AI Technology Statement:**Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.### About UsZebra provides the foundation for intelligent operations with an award-winning portfolio of connected frontline, asset visibility and automation solutions. Organizations globally across retail, manufacturing, transportation, logistics, healthcare, and other industries rely on us to deliver outcomes today while driving innovation for what's next. Together with our partners, we create new ways of working that improve productivity and empower organizations to be better every day. Learn more at zebra.com.