Supervisor Operations

Zebra Technologies Enterprise de México, S. de R.L. de C.V.; Santiago de Querétaro; Hybrid; MXN 279,000 - 446,000; Full time

Benefits offered by this job

Hybrid work

Adaptable hours

Summer Flex Fridays

Focus Fridays

Annual well‑being day

Job summary

Zebra Technologies Enterprise de México, S. de R.L. de C.V. seeks a Supervisory Operations leader to manage daily execution across manufacturing, distribution or repair activities. You will oversee teams, drive safety, quality, and engagement while delivering KPI targets.

In this role, you will mentor staff, collaborate across shifts, and prepare leadership reports with improvement proposals. A strong focus on continuous improvement and Zebra values is required.

Qualifications

• Associate's degree or equivalent supervisory experience in manufacturing or related industry.
• 6–9 years of experience with at least 1 year in a team lead role.
• Strong written and verbal communication skills.

Responsibilities

• Manages up to 35 employees and/or contract workers in an operational area.
• Directly responsible for the hiring, onboarding, training, performance and engagement of the staff.
• Assigns daily work, monitors progress, engages to resolve obstacles to ensure KPIS are met.
• Collaborates with peers across shifts and functions to support optimized performance across the site / business.
• Intentionally engages to drive a culture of belonging, development, safety, continuous improvement and high performance.
• Models Zebra’s culture and values for the teams they lead.
• Compiles and analyzes operational data.
• Prepares reports for leadership that include proposals to address performance gaps in the team.
• Evaluates performance of subordinates, provides coaching and feedback to support success.
• Partners with Human Resources to recommend personnel actions such as promotions, transfers, discharges and discipline.
• Participates or leads projects as assigned.
• Performs other duties as assigned.

Skills

Team leadership

Problem solving

Analytical skills

ISO standards knowledge

Quality tools knowledge

Education

Associate’s degree or equivalent supervisory experience

Tools

MS Office

Microsoft systems

Job description

Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customers’ and partners’ needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward‑thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra.

The Supervisor Operations manages the day‑to‑day execution of Zebra’s manufacturing, distribution or repair businesses, with direct oversight and accountability for the people, productivity, safety, quality and other KPIS with the associated business / site.

Responsibilities

• Manages up to 35 employees and / or contract workers in an operational area.
• Is directly responsible for the hiring, onboarding, training, performance and engagement of the staff.
• Assigns daily work, monitors progress, engages to resolve obstacles to ensure KPIS are met.
• Collaborates with peers across shifts and functions to support optimized performance across the site / business.
• Intentionally engages to drive a culture of belonging, development, safety, continuous improvement and high performance.
• Models Zebra’s culture and values for the teams they lead.
• Compiles and analyzes operational data.
• Prepares reports for leadership that include proposals to address performance gaps in the team.
• Evaluates performance of subordinates, provides coaching and feedback to support success.
• Conducts performance appraisals and determines pay increases for direct reports in alignment with Zebra’s philosophies and practices.
• Partners with Human Resources to recommend personnel actions such as promotions, transfers, discharges and discipline.
• Participates or leads projects as assigned.
• Performs other duties as assigned.

Qualifications

• Minimum Education: Associate’s degree in a related field or equivalent supervisory experience in a related industry.
• 6-9 years’ experience including minimum 1 year as team lead / supervisor.

Key Skills and Competencies

• Effective written and verbal communication skills.
• Must possess strong problem solving, decision‑making and analytical skills.
• Intermediate level skills in MS Office and Microsoft systems.
• Working knowledge of ISO standards and guidelines.
• Knowledge of quality and statistical analysis tools and methodologies.

Position Specific Information

• Travel Requirements (as a % of time): 0%
• Able to telework? Yes/no – if yes, % of time and expectations while teleworking: 0
• Personal Protective Equipment (PPE) Required (safety glasses, steel‑toed boots, gloves, etc.): In alignment with site requirements

Benefits

• hybrid work
• adaptable hours
• Summer Flex Fridays
• Focus Fridays
• an annual companywide well‑being day to promote revitalization and success

Zebra Better Every Day

Learn more at zebra.com.