Hybrid Mainframe Production Control Analyst

Cognizant; Guadalajara; Hybrid; MXN 360,000 - 540,000; Full time

Job summary

Cognizant in Guadalajara/Mexico City hybrid role seeks an experienced Production Control Analyst to monitor enterprise mainframe environments, perform real-time z/OS console monitoring, and oversee Control-M workloads.

You will collaborate with Application Support, System Programming, and other teams to ensure uninterrupted production services and on-time batch processing in a 24x7 setting. Advanced English is required.

Qualifications

• Advanced English required for global collaboration.
• Experience in 24x7 production operations environment.
• Proactive problem solving and strong communication skills.

Responsibilities

• Monitor z/OS consoles and production dashboards in real time.
• Manage Control-M batch workloads and ensure on-time execution.
• Coordinate incident management and escalation with cross-functional teams.
• Support IPL activities and disaster recovery testing.
• Verify job dependencies and batch outcomes against SLAs.
• Perform root-cause analysis for batch failures.

Skills

Control-M Batch Monitoring

Control-M Batch Scheduling

z/OS Console Operations

Incident & Escalation Management

IPL Support and System Monitoring

Job description

Cognizant in Guadalajara/Mexico City hybrid role seeks an experienced Production Control Analyst to monitor enterprise mainframe environments, perform real-time z/OS console monitoring, and oversee Control-M workloads.

You will collaborate with Application Support, System Programming, and other teams to ensure uninterrupted production services and on-time batch processing in a 24x7 setting. Advanced English is required.