Senior Mainframe Production Support Lead

HCL Technologies Limited; Ciudad de México; On-site; MXN 700,000 - 1,300,000; Full time

Benefits offered by this job

Life Insurance

Major Medical Insurance

Minor Medical Insurance

Savings Fund

Christmas Bonus

Vacation Days

Training & Development

Job summary

HCL Technologies Limited is seeking a seasoned professional for Production Support of Mainframe applications in Mexico City. You will lead incident resolution, optimize reliability, and oversee end-to-end operations with a focus on Mainframe systems.

The role requires 5–10 years of production support experience, strong SQL and Splunk skills, and familiarity with related tools. A robust benefits package is offered, with ongoing training and development opportunities.

Qualifications

• 5–10 years of experience in Application Production Support for Mainframe systems.
• Must have Production support, SQL and Splunk.
• Strong plus: Kafka, Dynatrace, PCF, Jenkins, and related tools.

Skills

Production support

SQL

Splunk

Tools

Remedy

Jira

Bitbucket

SDSF

File-AID

IDCAMS

DFSORT

Job description

HCL Technologies Limited is seeking a seasoned professional for Production Support of Mainframe applications in Mexico City. You will lead incident resolution, optimize reliability, and oversee end-to-end operations with a focus on Mainframe systems.

The role requires 5–10 years of production support experience, strong SQL and Splunk skills, and familiarity with related tools. A robust benefits package is offered, with ongoing training and development opportunities.