Hybrid Junior Network & Security Admin (80% Remote)

Ssg Mexico; Hermosillo; Híbrido; MXN 201.000 - 312.000; Jornada completa

Descripción de la vacante

Support Services Group in Hermosillo, Sonora, Mexico, is seeking a Junior Network & Security Administrator to join our Network & Security team in a fast-paced BPO environment. You will support day-to-day operations, troubleshoot connectivity issues, and assist with firewall and switching tasks.

This role offers hands-on experience with enterprise-grade network and security technologies, including Palo Alto firewalls, Cisco switches, and SolarWinds, with a hybrid (80% remote) work arrangement and

Formación

• 1–2 years in network administration or related field.
• Familiarity with Palo Alto firewalls.
• Experience with Cisco switches.
• Ability to read monitoring tools like SolarWinds.
• Willingness to work in a 24/7 BPO environment.

Responsabilidades

• Troubleshoot network incidents and connectivity issues.
• Assist firewall and switching operations.
• Maintain network documentation and configurations.
• Support monitoring and observability workflows.

Conocimientos

1–2 years exp

Networking basics

Troubleshooting

Monitoring

Documentation

Herramientas

SolarWinds

Palo Alto Networks

Cisco IOS

PAN-OS/Panorama

Cisco switches

Descripción del empleo

Support Services Group in Hermosillo, Sonora, Mexico, is seeking a Junior Network & Security Administrator to join our Network & Security team in a fast-paced BPO environment. You will support day-to-day operations, troubleshoot connectivity issues, and assist with firewall and switching tasks.

This role offers hands-on experience with enterprise-grade network and security technologies, including Palo Alto firewalls, Cisco switches, and SolarWinds, with a hybrid (80% remote) work arrangement and