Senior Network & Wireless Engineer — Remote/Hybrid, Cisco

Svitla Systems, Inc.; México; A distancia; GBP 26.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Christmas bonus

Pantry vouchers

Tech webinars and meetups

Remote or in-office work flexibility

Professional development program

Medical insurance including family

Descripción de la vacante

Svitla Systems Inc. is seeking a Middle/Senior Network & Wireless Engineer for a full-time role in Mexico. You will support, troubleshoot, and improve a global enterprise network, focusing on Cisco networking and wireless technologies, including routing, switching, security, and cloud connectivity.

The ideal candidate will troubleshoot complex network issues, implement changes safely, and collaborate with international stakeholders to maintain reliable enterprise services.

Formación

• 4+ years of experience in enterprise network operations and troubleshooting.
• Hands-on experience with Cisco routers, switches, Wireless LAN Controllers, and APs.
• Hands-on experience with Palo Alto, Cisco FTD, and Check Point firewalls; Cisco ISE and Zscaler.
• Knowledge of TCP/IP, VLANs, DHCP, DNS, switching, routing, and network monitoring.
• Understanding RF fundamentals, 802.11 standards, roaming, CAPWAP, interference mitigation, coverage, capacity.
• Experience managing production incidents, service requests, changes, escalations, and SLAs.
• Familiarity with monitoring and log analysis tools (SolarWinds, NetBrain, Splunk, Cisco ISE, etc.).
• Strong analytical, documentation, communication, and stakeholder management skills.

Responsabilidades

• Plan, coordinate, implement, and support enterprise network projects (LAN, WAN, routing, switching, wireless, security).
• Configure and troubleshoot Cisco WLCs and APs, including onboarding, firmware upgrades, roaming, RF, capacity issues.
• Support approved production changes and ITIL processes; handle incidents and changes.
• Diagnose complex connectivity issues using packet captures and monitoring tools.
• Provide operational support for switches, routers, VLANs, DNS, DHCP, and routing protocols.
• Maintain design docs, diagrams, procedures, and operational reports.
• Collaborate with global teams and serve as a liaison with security, cloud, and service desk teams.
• Contribute to automation and service improvements to enhance network operations.

Conocimientos

Network troubleshooting

Cisco networking

Wireless LAN

Firewall management

Incident management

Network monitoring

Documentation

Stakeholder management

Educación

Bachelor's degree in IT/Networking

Herramientas

Cisco routers/switches

Palo Alto/Cisco FTD/Check Point firewalls

Cisco ISE/Zscaler

SolarWinds/Splunk/Cisco Catalyst Center

Ekahau

Descripción del empleo

Svitla Systems Inc. is seeking a Middle/Senior Network & Wireless Engineer for a full-time role in Mexico. You will support, troubleshoot, and improve a global enterprise network, focusing on Cisco networking and wireless technologies, including routing, switching, security, and cloud connectivity.

The ideal candidate will troubleshoot complex network issues, implement changes safely, and collaborate with international stakeholders to maintain reliable enterprise services.