Hybrid Intern – Customer Service Operations (SAP & Excel)

Allnex GMBH; Región Centro; Hybrid; MXN 83,000 - 124,000; Full time

Job summary

allnex invites you to join as a Customer Service Operations Intern in Guadalajara, working 30 hours per week in a hybrid setup. You’ll support reporting, data management, and day-to-day activities while gaining hands-on experience with SAP and Excel alongside Customer Service, Sales, Pricing and Supply Chain teams.

This internship offers exposure to global operations, mentorship from experienced professionals, and a flexible schedule that fits academic commitments while you develop skills in

Qualifications

• Intermediate English in professional environment is required.
• Experience with Excel formulas, lookups and pivot tables is preferred.
• Availability to work 30 hours per week in a hybrid setting in Guadalajara.

Responsibilities

• Support the preparation and updating of recurring sales, order, and KPI reports using SAP and Excel.
• Maintain customer, order, and pricing information in SAP.
• Support follow-up of open orders and sales-related requests with cross-functional teams.
• Prepare presentations, reports, and supporting materials for business reviews and follow-up discussions.
• Document processes and work instructions related to Customer Service and Sales Operations.

Skills

English communication

Data analysis interest

Teamwork

Adaptability to hybrid work

Education

Bachelor's degree student

Tools

SAP

Microsoft Excel

Job description

allnex invites you to join as a Customer Service Operations Intern in Guadalajara, working 30 hours per week in a hybrid setup. You’ll support reporting, data management, and day-to-day activities while gaining hands-on experience with SAP and Excel alongside Customer Service, Sales, Pricing and Supply Chain teams.

This internship offers exposure to global operations, mentorship from experienced professionals, and a flexible schedule that fits academic commitments while you develop skills in