Hybrid Business Operations Analyst (On-Site 2x/wk)

Slalom; Región Centro; On-site; MXN 360,000 - 520,000; Full time

Job summary

Slalom is seeking a Mexico-based Business Operations Analyst to support day-to-day operations for major client accounts. You will drive onboarding/offboarding processes, manage time entry and invoicing, and deliver accurate reporting.

This role suits a meticulous, proactive problem-solver with strong communication skills. You will collaborate with US teams and leverage Salesforce and Power BI to maintain data integrity and generate reports.

Qualifications

• 2–3 years of professional experience in operations or similar roles.
• Fluent English with clear written and verbal communication.
• Strong attention to detail and proactive problem solving.

Responsibilities

• Coordinate onboarding activities and manage access and hardware logistics.
• Coordinate offboarding and ensure proper deprovisioning and inventory reconciliation.
• Support engagement management with time entry, billing, and reporting accuracy.
• Maintain data hygiene in Salesforce and build/report in Excel/Power BI.
• Document SOPs and look for ways to reduce cycle time and errors.
• Communicate status and risks to US-based stakeholders.

Skills

Two to three years of experience

Fluent English

Strong communication

Detail oriented

Tools

Salesforce

PowerBI

Excel

Job description

Slalom is seeking a Mexico-based Business Operations Analyst to support day-to-day operations for major client accounts. You will drive onboarding/offboarding processes, manage time entry and invoicing, and deliver accurate reporting.

This role suits a meticulous, proactive problem-solver with strong communication skills. You will collaborate with US teams and leverage Salesforce and Power BI to maintain data integrity and generate reports.