Business Analyst - Salesforce Experience

DaCodes.; Ciudad de México; Híbrido; MXN 700.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Major medical insurance

Life insurance

Access to courses and certifications

Day off on your birthday

Meetups with special IT guests

English classes

Opportunities across business lines

Descripción de la vacante

A technology consulting firm is seeking a Business Analyst with Salesforce expertise to drive digital transformation initiatives in Mexico City. The role involves collaborating with teams to optimize Salesforce solutions and requires proven experience with Salesforce and low-code platforms. Candidates should possess advanced English proficiency and be available for a hybrid work arrangement. Join a dynamic environment with global brands and disruptive startups.

Formación

• Proven experience with Salesforce (SalesCloud, ServiceCloud).
• Knowledge of low-code platforms like OutSystems, Appian, Power Platform, or Mendix.
• Availability to work under a hybrid model in Mexico City.

Responsabilidades

• Analyze and document business requirements for Salesforce implementations.
• Configure and customize Salesforce to meet business needs.
• Collaborate with development and QA teams throughout the project lifecycle.
• Provide data-based reports and insights.

Conocimientos

Salesforce

Knowledge of low-code platforms

Experience in agile environments

Advanced English proficiency

Descripción del empleo

Business Analyst - Salesforce Experience

We are a firm of experts in high‑impact software and digital transformation. Over the past decade, we have delivered technology and innovation solutions for clients across LATAM and the United States, working with a talented team of over 220 professionals.

As a Business Analyst with Salesforce expertise, you will partner with cross‑functional teams to design, implement, and optimize Salesforce and low‑code solutions, driving digital transformation initiatives.

Location

Mexico City, Mexico (Hybrid model)

Responsibilities

• Analyze and document business requirements for Salesforce implementations.
• Configure and customize Salesforce to meet business needs.
• Collaborate with development and QA teams throughout the project lifecycle.
• Provide data‑based reports and insights to support decision‑making.
• Oversee delivery of low‑code solutions and maintain functional documentation.

Qualifications

• Proven experience with Salesforce (SalesCloud, ServiceCloud, etc.).
• Knowledge of low‑code platforms (OutSystems, Appian, Power Platform, or Mendix).
• Experience in agile environments and digital transformation projects.
• Advanced English proficiency (oral and written). Fluent English is a must.
• Availability to work under a hybrid model in Mexico City.

Benefits

• 🚀 Integration with global brands and disruptive startups.
• 🏡 Remote / Home office; hybrid or onsite arrangements as needed.
• ⏳ Schedule aligned to the assigned work cell/project.
• 📅 Monday to Friday work week.
• 🎉 Day off on your birthday.
• 🏥 Major medical insurance (apply for Mexico).
• 🛡️ Life insurance (apply for Mexico).
• 🌎 Multicultural work teams.
• 🎓 Access to courses and certifications.
• 📢 Meetups with special IT guests.
• 📡 Virtual integration events and interest groups.
• 📢 English classes.
• 🏆 Opportunities across our different business lines.
• 🏅 Certified as a Great Place to Work.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Other

Industries

IT Services and IT Consulting