Human Resources Manager [Tijuana, Mexico]

Locad; Tijuana; Sur place; MXN 600 000 - 900 000; Plein temps

Résumé du poste

Locad is seeking an on-site HR Manager in Tijuana to own day-to-day HR and labor compliance for the Mexico warehouse team, serving as the primary contact for employees and site leadership. You will bridge local needs with Locad's global People & Culture function, working across Spanish and English in a fast-moving fulfillment environment.

The role covers employee relations, onboarding/offboarding, contracts, attendance, and payroll coordination, with a focus on local labor law compliance and

Qualifications

• 5+ years of HR generalist or HR management experience, ideally in warehousing, logistics, manufacturing, or similar operations
• Fluent Spanish and professional-level English, written and spoken
• Strong knowledge of Mexican labor law and compliance
• Experience with weekly payroll coordination and attendance systems
• Experience handling employee relations, investigations and terminations
• Comfortable working independently with a remote, global team

Responsabilités

• Act as the first contact for employees and managers on HR questions and workplace issues
• Handle onboarding, offboarding, contracts, and employee records for the Tijuana team
• Manage attendance, leave, and time-off in line with local practice and Locad policy
• Support disciplinary processes, investigations, and terminations with proper documentation
• Ensure compliance with LFT, IMSS, INFONAVIT, SAT and other local requirements
• Maintain compliant contracts, internal work regulations, and required employee documentation
• Track benefits such as aguinaldo, vacation premium, and PTU
• Work with local counsel and global People & Culture on labor risks or changes
• Coordinate weekly payroll inputs and validation with payroll provider
• Review attendance, overtime, and incidents before payroll cut-off
• Partner with Finance on payroll reporting and statutory payments
• Support staffing for warehouse operations and engage with leaders
• Promote workplace safety and incident follow-up
• Provide regular updates to global HR on headcount and risks
• Document local HR processes and align with global policies

Connaissances

HR generalist/HR management

Bilingual Spanish/English

Labor law compliance

Payroll coordination

Employee relations

Investigations & terminations

Independent worker

Formation

Bachelor's degree in HR/Business/Law

Outils

Payroll software

Attendance systems

Description du poste

Locad is the logistics engine enabling e-commerce brands to systematically store, pack, ship, and track orders across Asia-Pacific, GCC and the USA.

Our tech platform syncs inventory across online channels and organizes end-to-end order fulfillment through our reliable network of warehouses and shipping partners across Singapore, Malaysia, the Philippines, Thailand, Indonesia, China, Australia, the USA, Saudi Arabia, and UAE.

Hundreds of brands now have access to the Locad logistics engine, allowing faster shipping, reduced costs, and exponential growth. Equipped with the technology, infrastructure, and partners running on one integrated system, Locad is on a mission to propel every business forward.

Locad. All Systems Go.

We're looking for an on-site HR Manager in Tijuana to own day-to-day HR and labor compliance for our Mexico warehouse team as it joins Locad. You will be the primary HR contact for employees and site leadership, and the link between the local team and Locad's global People & Culture function.

This role is ideal for someone who is hands-on and confident working across Spanish and English in a fast-moving fulfillment environment.

What you'll focus on

1. Employee Relations and Day-to-Day HR

Act as the first point of contact for employees and managers on HR questions, concerns, and workplace issues

Handle onboarding, offboarding, contracts, and employee records for the Tijuana team

Manage attendance, leave, and time-off administration in line with local practice and Locad's global leave policy

Support disciplinary processes, investigations, and terminations with proper documentation

Ensure compliance with the Federal Labor Law (LFT), IMSS, INFONAVIT, SAT, and other applicable local requirements

Maintain compliant contracts, internal work regulations, and required employee documentation

Track statutory benefits and obligations such as aguinaldo, vacation premium, and profit sharing (PTU)

Work with local legal counsel and Locad's People & Culture team on any labor risks or changes

3. Payroll Coordination

Coordinate weekly payroll inputs and validation with the existing payroll provider and attendance system

Review attendance, overtime, and incidents before each payroll cut-off and resolve discrepancies

Partner with Finance on payroll reporting, accruals, and statutory payments

Flag payroll process improvements as the team scales

4. Warehouse Workforce Support

Support hiring and scheduling for warehouse operations staff, including full-time and project-based roles

Work with the VP of Operations and operations supervisors on staffing, performance, and engagement

Promote workplace safety practices and coordinate with site leadership on incident follow-up

Run basic employee engagement and communication on site

5. Transition and Global Alignment

Document local HR processes and keep them current

Provide regular updates to Locad's People & Culture team on headcount, risks, and workforce needs

Help introduce Locad policies and ways of working at a pace agreed with global HR

What you bring

• 5+ years of HR generalist or HR management experience, ideally in warehousing, logistics, manufacturing, or other operations-heavy environments in Mexico
• Strong working knowledge of Mexican labor law and compliance
• Hands-on experience with weekly payroll coordination and attendance systems
• Experience handling employee relations, investigations, and terminations
• Fluent Spanish and professional-level English, written and spoken
• Experience in US employment is a plus
• Comfortable working independently and reporting to a remote, global team across time zones
• Clear, practical communicator with sound judgment and high discretion
• Bachelor's degree in Human Resources, Business, Law, or a related field