Human Resources Manager [Mexico]

Omni HR; Tijuana; Hybrid; MXN 650,000 - 900,000; Full time

Job summary

Locad is seeking an on-site HR Manager in Tijuana to own day-to-day HR and labor compliance for the Mexico warehouse team as it joins Locad. You will be the primary HR contact for employees and site leadership, and the link between the local team and Locad's global People & Culture function.

The role requires hands-on management across Spanish and English in a fast-moving fulfillment environment, with responsibilities spanning onboarding, payroll coordination, compliance, and employee engagement.

Qualifications

• 5+ years of HR generalist or HR management experience, ideally in warehousing, logistics, manufacturing, or operations-heavy environments in Mexico.
• Strong working knowledge of Mexican labor law and compliance.
• Hands-on experience with weekly payroll coordination and attendance systems.
• Experience handling employee relations, investigations, and terminations.
• Fluent Spanish and professional-level English, written and spoken.

Responsibilities

• Act as the first point of contact for employees and managers on HR questions, concerns, and workplace issues.
• Handle onboarding, offboarding, contracts, and employee records for the Tijuana team.
• Manage attendance, leave, and time-off administration in line with local practice and Locad's global leave policy.
• Support disciplinary processes, investigations, and terminations with proper documentation.
• Coordinate weekly payroll inputs and validation with the existing payroll provider and attendance system.
• Track statutory benefits and obligations and coordinate with local legal counsel as needed.
• Promote workplace safety practices and coordinate with site leadership on incident follow-up.
• Run basic employee engagement and communication on site.

Skills

HR generalist

Labor law MX

Payroll coordination

Employee relations

Bilingual ES/EN

Remote collaboration

Education

Bachelor's degree in HR/Business/Law

Tools

Payroll software

Attendance system

Job description

Locad is the logistics engine enabling e-commerce brands to systematically store, pack, ship, and track orders across Asia-Pacific, GCC and the USA.

Our tech platform syncs inventory across online channels and organizes end-to-end order fulfillment through our reliable network of warehouses and shipping partners across Singapore, Malaysia, the Philippines, Thailand, Indonesia, China, Australia, the USA, Saudi Arabia, and UAE.

Hundreds of brands now have access to the Locad logistics engine, allowing faster shipping, reduced costs, and exponential growth. Equipped with the technology, infrastructure, and partners running on one integrated system, Locad is on a mission to propel every business forward.

Locad. All Systems Go.

We're looking for an on-site HR Manager in Tijuana to own day-to-day HR and labor compliance for our Mexico warehouse team as it joins Locad. You will be the primary HR contact for employees and site leadership, and the link between the local team and Locad's global People & Culture function.

This role is ideal for someone who is hands‑on and confident working across Spanish and English in a fast-moving fulfillment environment.

What you’ll focus on

1. Employee Relations and Day-to-Day HR

Act as the first point of contact for employees and managers on HR questions, concerns, and workplace issues

Handle onboarding, offboarding, contracts, and employee records for the Tijuana team

Manage attendance, leave, and time‑off administration in line with local practice and Locad's global leave policy

Support disciplinary processes, investigations, and terminations with proper documentation

2. Mexico Labor Compliance

Ensure compliance with the Federal Labor Law (LFT), IMSS, INFONAVIT, SAT, and other applicable local requirements

Maintain compliant contracts, internal work regulations, and required employee documentation

Track statutory benefits and obligations such as aguinaldo, vacation premium, and profit sharing (PTU)

Work with local legal counsel and Locad's People & Culture team on any labor risks or changes

3. Payroll Coordination

Coordinate weekly payroll inputs and validation with the existing payroll provider and attendance system

Review attendance, overtime, and incidents before each payroll cut‑off and resolve discrepancies

Partner with Finance on payroll reporting, accruals, and statutory payments

Flag payroll process improvements as the team scales

4. Warehouse Workforce Support

Support hiring and scheduling for warehouse operations staff, including full‑time and project‑based roles

Work with the VP of Operations and operations supervisors on staffing, performance, and engagement

Promote workplace safety practices and coordinate with site leadership on incident follow‑up

Run basic employee engagement and communication on site

5. Transition and Global Alignment

Document local HR processes and keep them current

Provide regular updates to Locad's People & Culture team on headcount, risks, and workforce needs

Help introduce Locad policies and ways of working at a pace agreed with global HR

What you bring

• 5+ years of HR generalist or HR management experience, ideally in warehousing, logistics, manufacturing, or other operations-heavy environments in Mexico
• Strong working knowledge of Mexican labor law and compliance
• Hands‑on experience with weekly payroll coordination and attendance systems
• Experience handling employee relations, investigations, and terminations
• Fluent Spanish and professional-level English, written and spoken
• Experience in US employment is a plus
• Comfortable working independently and reporting to a remote, global team across time zones
• Clear, practical communicator with sound judgment and high discretion
• Bachelor's degree in Human Resources, Business, Law, or a related field