Human Resources Manager - Tecate

Taylor Guitars Primary Brand; Tecate; On-site; MXN 900,000 - 1,300,000; Full time

Job summary

Taylor Guitars seeks an HR Manager for its Tecate manufacturing facility to lead all HR functions including employee relations, labor law compliance, recruiting, compensation and benefits administration, performance management, and training and development.

Partner with plant leadership to foster a positive work environment, ensure policy compliance, and manage payroll, ESOP administration, and HR data reporting in a manufacturing setting.

Qualifications

• Bachelor’s degree in business administration or psychology.
• Minimum of ten years of Human Resources experience, including at least five years in a managerial role.
• Extensive knowledge of the Mexican Federal Labor law.
• Extensive knowledge of REVOLUTION payroll software.
• Advanced level of fluency in English.

Responsibilities

• Lead employee relations issues, investigations, and conflict resolution.
• Ensure payroll compliance with Mexican institutions (INFONAVIT, IMSS, etc.).
• Oversee recruitment and onboarding to meet staffing needs.
• Develop and implement performance management programs.
• Administer compensation and benefits programs and ESOP.
• Design and communicate HR policies; provide supervisor coaching.
• Maintain HR data, reporting, and HRIS/payroll systems.
• Ensure legal compliance and representation before authorities when needed.

Skills

Employee relations

Labor law

Recruiting

Compensation & benefits

Performance management

Training & development

Policy administration

Coaching

Communication skills

HR analytics

Education

Bachelor’s degree in business administration/ psychology

Tools

Revolution payroll

Job description

Department: Human Resources
Work Schedule: Monday-Friday 8:00am-6:00pm (Availability 24/7)
Reports To: VP of Human Resources
Amount of Travel Required: Occasional travel
Positions Supervised: Human Resources Supervisor, Human Resources Clerk, Receptionist, Recruiting Coordinator, Training Coordinator, HSE&S Manager, Payroll Supervisor

POSITION SUMMARY

The Human Resources (HR) Manager – Tecate is responsible for leading all HR functions for the Tecate manufacturing facility. This role oversees employee relations, labor law compliance, recruiting, compensation and benefits administration, performance management, and training and development. The HR Manager partners with plant leadership to foster a positive work environment, support operational goals, and ensure consistent implementation of company policies and procedures.

ESSENTIAL DUTIES & RESPONSIBILITIES

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

Employee Relations & Culture

• Serve as a primary liaison between management and employees, addressing inquiries, interpreting and administering labor contracts, and facilitating the resolution of workplace issues.
• Manage employee relations issues including investigations, disciplinary actions, and conflict resolution.
• Cultivate a positive organizational culture by developing and implementing internal communication strategies (e.g., newsletters, bulletin boards, town halls, digital platforms) to inform and engage personnel.
• Ensure consistent application of company policies and procedures.
• Provide coaching to supervisors on effective employee management practices.
• Design, promote, and manage internal employee recognition and engagement programs.
• Develop and manage motivational initiatives, including social and cultural events, recreational and sporting activities, and community support initiatives.
• Promote and maintain positive interdepartmental relationships and collaboration.
• Support the administration of all compensation and benefits programs.
• Analyze and prepare accurate and consistent job descriptions.
• Participate in wage and salary surveys, gathering cost-of-living data to inform compensation policies.
• Support in the management of company’s salary structure and policies to ensure market competitiveness.
• Participate in company ESOP administration and audits.
• Manage employee services such as transportation, cafeteria services, medical health plans, and life insurance.

Compliance & Administration (Mexico-Specific)

• Oversee payroll compliance processes for mandatory Mexican institutions: FONACOT (National Fund for Worker's Purchases on Credit), INFONAVIT (National Fund for Workers Housing), and IMSS (Mexican Social Security Institute).
• Ensure full compliance with all applicable labor laws, including internal work regulations, labor contracts, STPS Norms (Secretariat of Labor and Social Welfare), and internal labor commissions.
• Act as the official representative of the company before relevant authorities when necessary.
• Manage the documentation and compliance process for all non-Mexican employees working at the facility.
• Ensure timely and accurate notification of working conditions to the Mexican Social Security Institute (IMSS).
• Oversee the secure storage, distribution, and legal compliance of all employee files.

Talent Management & Development

• Oversee and support recruiting and hiring to meet company staffing needs.
• Oversee and support new employee orientation programs to foster a positive attitude toward organizational objectives.
• Develop policies and procedures for planning, managing, and evaluating employee performance.
• Oversee and support employee development, as well as health and safety training programs.
• Manage and track the registration of all training activities with the appropriate authorities.
• Guide supervisors to ensure the consistent and equitable application of HR policies and practices.
• Conduct and oversee exit interviews to identify reasons for termination and opportunities for improvement.
• Identify opportunities to improve employee morale, leadership capabilities, and overall organizational effectiveness.

HR Operations & Reporting

• Prepare and manage budgets for all personnel-related operations.
• Maintain comprehensive records and compile statistical reports on key HR data (hires, transfers, performance appraisals, absenteeism, etc.).
• Oversee the development and maintenance of Human Resources Information Systems and payroll databases (Revolution Systems/database).
• Manage the full payroll cycle, ensuring timely and accurate salary payments.
• Maintain final responsibility for the employee termination process, ensuring strict adherence to Federal Labor Law and internal work regulations.

COMPETENCIES:

• Customer Focus - Knows who internal customers are. Identifies opportunities that benefit the customer (internal and external). Establishes and maintains effective relationships. Delivers products that meet customer expectations.
• Results Oriented - Works as a productive and cooperative member of a cohesive group. Persists in accomplishing objectives despite obstacles and setbacks. Pushes self and helps others achieve results. Solution vs. problem oriented. Demonstrates ability to adjust when obstacles arise.
• Communicates Effectively - Communicates proactively and with purpose and professionally, in a concise and straightforward manner. Attentively listens to others. Communicates to those involved, especially if agreements cannot be kept.
• Accountability - Takes personal responsibility for decisions, behaviors, actions and failures, and commits to necessary corrective action. Able to admit limitations of knowledge, yet demonstrate a willingness to do what is needed to improve. Proactively seeks feedback without being defensive. Does what is right because it is the right thing to do. Leaves personal circumstances outside of work in order to remain engaged in the task at hand. Maintains a positive attitude despite adversity.
• Instills Trust - Gains confidence and trust of others through honesty, integrity, and authenticity.
• Drives Engagement - Creates a climate where people are motivated to do their best to help the department achieve its goals and objectives. Fosters collaboration.
• Reliability - Demonstrates reliable and predictable attendance and punctuality.
• Collaborates - Building relationships and working cohesively with other to meet common goals and objectives.
• Decision Quality - Consistently makes good and timely decisions that keep the department productive.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Business Acumen - Ability to grasp and understand business concepts and issues.
• Change Management - Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities.
• Delegating Responsibility - Ability to allocate authority and/or task responsibility to appropriate people.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Negotiation Skills - Ability to reach outcomes that gain the support and acceptance of all parties.
• Resource Management (People & Equipment) - Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Adaptability - Ability to adapt to change in the workplace.
• Decision Making - Ability to make critical decisions while following company procedures.

POSITION QUALIFICATIONS

Education & Experience: Education & Experience: Bachelor’s degree in business administration/ psychology. Minimum of ten years of Human Resources experience, including at least five years in a managerial role. Extensive knowledge and interpretation of the Mexican Federal Labor law. Extensive knowledge of REVOLUTION payroll software system. Extensive knowledge of Social Security and SAAT taxes on payroll

Computer Skills: Intermediate / Advance knowledge of Microsoft Office programs including Word, Excel, Power Point, etc.) or application programs.

Language Skills: Advanced level of fluency in the English language (including reading and writing that allows fluid presentation and/or participation in negotiation processes).

OTHER: VISA to travel to U.S.

PHYSICAL REQUIREMENTS

Physical Demands

Lift/Carry

Stand

F (Frequently)

Walk

F (Frequently)

Sit

C (Constantly)

F (Frequently)

F (Frequently)

Reach Above Shoulder

O (Occasionally)

Climb

O (Occasionally)

O (Occasionally)

Squat or Kneel

O (Occasionally)

O (Occasionally)

10 lbs or less

F (Frequently)

11 - 20 lbs

O (Occasionally)

21 - 50 lbs

N (Not Applicable)

51 - 100 lbs

N (Not Applicable)

Over 100 lbs

N (Not Applicable)

Push/Pull

12 lbs or less

F (Frequently)

13-25 lbs

O (Occasionally)

26-40 lbs

N (Not Applicable)

41 - 100 labs

N (Not Applicable)

N (Not Applicable): Activity is not applicable to this occupation.

O (Occasionally): Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently): Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly): Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements

Vision (Near)

WORK ENVIRONMENT

Working conditions are normal for an office and factory environment. There is frequent exposure to a variety of wood types, wood dust, finishing chemicals and finish dust. The noise level in the work environment ranges from quiet to loud.

This position description is not exhaustive of the duties that you may be required to perform. Taylor Guitars reserves the right to revise this position description at any time and may require you to perform other duties as circumstances or conditions of its business, competitive considerations or work environment change.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.