HR Coordinator - HR Services

Danfoss GmbH; Reynosa; Presencial; MXN 300.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual bonus

Paid vacation

Pension plans

Personal insurance

Descripción de la vacante

Danfoss is seeking an HR Services Coordinator to deliver end-to-end support across onboarding, payroll, and offboarding for our workforce. You will be the single point of contact, ensuring accurate data input and timely responses, collaborating with Site and Regional HR teams.

The role emphasizes learning, knowledge management, and a strong customer focus to improve HR processes. English is mandatory, with Spanish or Portuguese a plus, and a commitment to inclusion and professional development.

Formación

• Relevant HR experience, ideally with an Associate’s or Bachelor’s in HR/Business Administration or related field.
• Proficient with HR service tools (e.g., HR ServiceHub) and eager to learn and grow.
• Able to work in a fast-paced environment with professionalism, discretion, and employee focus.

Responsabilidades

• Lead the resolution of incoming HR Service tickets and input accurate payroll data.
• Support employees and managers with exceptional service and HR solutions.
• Collaborate with cross-functional HR Service Team Members to meet SLA timeframes.
• Develop and implement HR knowledge articles for supported region.
• Continuously update content based on user feedback to improve service.

Conocimientos

HR experience

Customer service mindset

Communication skills

Educación

Associate’s or Bachelor’s in HR/Business

Herramientas

HR ServiceHub

Descripción del empleo

As our HR Services Coordinator, you’ll play a key role in providing an excellent, end-to-end customer experience for our Danfoss workforce, supporting critical HR areas ranging from onboarding and career development to payroll administration and offboarding.

At Danfoss, we are deeply committed to your continuous learning, career growth, overall well-being, and fostering a culture of inclusion.

Your impact? You will act as the pivotal point of transactional HR support, ensuring employees and leaders have easy access to searchable, relevant information and timely resolutions to their inquiries. Because of your work, our internal teams will experience seamless HR processes, allowing them to focus on what they do best.

You’ll collaborate with Site and Regional HR teams and take ownership of HR ServiceHub tickets, payroll data inputs, and Knowledge Management processes, helping us move toward a more efficient and inclusive future.

What You’ll Be Doing

Lead the resolution of incoming HR Service tickets, ensuring accurate and timely data input into payroll systems for earnings, deductions, and job change workflows.

Support Danfoss employees and managers by providing an exceptional customer experience, troubleshooting issues, and thinking outside the box to deliver accurate HR solutions.

Collaborate with cross-functional HR Service Team Members and Regional HR to ensure all Service Level Agreement (SLA) timeframes are consistently met.

Use your skills in knowledge management and solution design to identify, develop, and implement new HR knowledge articles relevant to your supported region.

Continuously learn and share knowledge by reviewing user feedback and updating site content to enhance how we operate and serve our internal customers.

What We're Looking For

Relevant Experience in Human Resources, ideally supported by an Associate’s or Bachelor’s degree in HR, Business Administration, or a related field.

Proficiency in HR service tools (such as HR ServiceHub) and an eagerness to learn and actively participate in your own career development.

Ability to work well in a fast-paced, ever-changing environment while maintaining a high level of professionalism, discretion, and an employee-focused attitude.

Strong communication skills in English (mandatory), with desired proficiency in Spanish and/or Portuguese to effectively support our diverse, cross-cultural workforce.

A mindset of proactive problem-solving, delivery excellence, and resourcefulness, bringing positive energy and a genuine passion for working with people.

What You'll Get from Us

• We promote from within and support your learning with mentoring, training, and access to global opportunities.
• You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
• We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
• You’ll receive benefits like annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.

Our Commitment to Transparency

For local salary ranges and specific benefits in your preferred hiring location, please ask your Talent Acquisition representative for more information.

The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Any benefits listed do not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

Want to know more? Please visit ourFAQ Page .

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in areas such as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, marine, and on- and off-highway equipment. We also provide solutions for data centers, renewable energy, energy storage, heat recovery, as well as contribute to district energy solutions for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned and employs over 39,000 people. We create long-term value for our customers in more than 100 countries with a global footprint of around 100 factories.