Hospitality Tech Solutions Engineer - Presales & Demos

Shiji, US Inc.; Ciudad de México; Híbrido; MXN 900.000 - 1.500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Learning platforms

Hybrid workplace

Growth opportunities

Learning time

Descripción de la vacante

Shiji US Inc. is seeking a Solutions Engineer to support the Americas sales team, translating hospitality operations into scalable technology across Daylight PMS, Infrasys POS, and ancillary products.

You will lead technical discovery, design solutions, and deliver tailored demonstrations to align with customer needs and business goals. The role requires 5+ years in hospitality tech, fluency in English and Spanish, and willingness to travel up to 50% across North, Central, and South America.

Formación

• 5+ years in hospitality technology roles (sales engineering, presales, consulting, or implementation).
• Fluent in English and Spanish (written and spoken).
• Strong PMS and POS knowledge with hotel/food & beverage ops.
• Ability to translate requirements into technical solutions.
• Knowledge of APIs, integrations, networking, cloud, and security.

Responsabilidades

• Serve as the primary technical advisor on qualified opportunities.
• Lead discovery sessions to capture requirements and outcomes.
• Design solutions across PMS, POS, integrations per customer needs.
• Deliver tailored demos and PoCs aligned to customer needs.
• Configure demonstration environments for key opportunities.
• Collaborate with Sales to validate fit and address objections.
• Explain complex concepts to owners, operators, and executives.
• Ensure accuracy of proposals, RFPs/RFIs with internal teams.
• Document requirements, designs, dependencies, and decisions.
• Identify gaps or risks needing internal review.
• Build repeatable demo frameworks and training materials.
• Provide market feedback to Product and Sales leadership.
• Handoff to PMO/Implementation post-sale.
• Manage multiple opportunities and deadlines.
• Represent Shiji at meetings and events as needed.

Conocimientos

English & Spanish fluency

PMS & POS expertise

Solution design

APIs & integrations

Travel readiness

Educación

Bachelor's degree in related field

Herramientas

APIs

System integrations

Cloud technologies

Information security

Descripción del empleo

Shiji US Inc. is seeking a Solutions Engineer to support the Americas sales team, translating hospitality operations into scalable technology across Daylight PMS, Infrasys POS, and ancillary products.

You will lead technical discovery, design solutions, and deliver tailored demonstrations to align with customer needs and business goals. The role requires 5+ years in hospitality tech, fluency in English and Spanish, and willingness to travel up to 50% across North, Central, and South America.