Americas Sales Operations Leader — AI-Driven Growth & Dashboards

Shiji Group; Ciudad de México; Presencial; MXN 800.000 - 1.200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Learning platforms OpenUp

Pluralsight access

GoodHabitz access

40 hours learning/year

Modern workplace

Descripción de la vacante

Shiji Group is a global technology company serving the hospitality industry with cloud-based solutions across property management, POS, guest engagement, distribution, payments, and data intelligence.

The Sales Operations Manager will optimize the Americas sales organization, providing CRM governance, forecasting, dashboards, and performance insights to drive operational excellence and revenue growth.

Formación

• Minimum four (4) years of experience in Sales Operations or Revenue Operations in a high-growth B2B software or hospitality tech environment.
• Fluency in English and Spanish, written and spoken, able to lead discussions and trainings in both languages.
• Hands-on experience with sales forecasting, pipeline management, reporting, and performance analysis.

Responsabilidades

• Own sales operations processes across the Americas, supporting leadership and teams.
• Monitor performance against key metrics to reinforce standards and identify improvements.
• Manage sales forecasting processes and cadence for accuracy and visibility into pipeline and revenue.
• Analyze sales data to identify trends, risks, opportunities, and insights for decisions.
• Develop and optimize dashboards, reports, and visualizations for leadership visibility.
• Own CRM administration and data quality, driving adoption and consistent processes across the org.
• Partner with Sales leadership to improve productivity via territory planning, pipeline optimization, and capacity analysis.
• Document and refine sales processes and standards; drive adoption across the organization.
• Identify opportunities to automate workflows using AI and other technologies.

Conocimientos

Sales Operations

Forecasting

Data analysis

Dashboards & reporting

CRM usage

Microsoft Office

Herramientas

CRM systems

AI workflows

BI platforms

Descripción del empleo

Shiji Group is a global technology company serving the hospitality industry with cloud-based solutions across property management, POS, guest engagement, distribution, payments, and data intelligence.

The Sales Operations Manager will optimize the Americas sales organization, providing CRM governance, forecasting, dashboards, and performance insights to drive operational excellence and revenue growth.