Hospitality General Manager: Lead Operations & Growth

Hilton; Cancún; On-site; MXN 1,200,000 - 1,800,000; Full time

Job summary

Hilton Mexico City is seeking a General Manager who provides strategic leadership across all hotel operations, driving guest satisfaction and business performance while embodying the light and warmth of Hilton hospitality.

You will lead day-to-day operations, set and monitor GOP and RevPAR targets, manage budgeting and forecasting, and develop a high-performing team focused on service excellence and employee engagement.

Responsibilities

• Leading and oversight of all hotel operations across departments to ensure alignment with Hilton standards.
• Shaping and monitoring budgeting, forecasting, and service delivery to drive GOP and RevPAR and profitability.
• Communicating with hotel owners and Hilton corporate leadership to align on goals and performance expectations.
• Developing a high-performing, diverse team through coaching, performance management, and succession planning.

Job description

Hilton Mexico City is seeking a General Manager who provides strategic leadership across all hotel operations, driving guest satisfaction and business performance while embodying the light and warmth of Hilton hospitality.

You will lead day-to-day operations, set and monitor GOP and RevPAR targets, manage budgeting and forecasting, and develop a high-performing team focused on service excellence and employee engagement.