Head of Digital Banking & Growth - Mexico

Banco Santander SA; Ciudad de México; Sur place; MXN 1 800 000 - 3 000 000; Plein temps

Résumé du poste

Openbank Mexico is seeking a Head of Banking to define and lead the banking strategy for Openbank Mexico, building a scalable and commercially sound proposition aligned with business growth, customer needs and regulatory requirements, with end-to-end accountability for business performance, P&L and customer value.

In this role you’ll shape the banking operating model, drive growth across current accounts, deposits, payments and other everyday banking capabilities, and collaborate with Product,

Qualifications

• Significant senior experience in retail banking, digital banking, deposits, payments, fintech or financial services.
• Proven track record defining or scaling banking strategies, deposit propositions, payments or digital banking products in a regulated environment.
• Demonstrated experience owning or managing P&L and business performance within banking, payments, deposits or digital financial services.

Responsabilités

• Define the end-to-end banking strategy for Openbank Mexico, including product scope, customer segments, value proposition and growth roadmap.
• Own the banking P&L, balancing customer growth, balances, pricing, funding economics, fees and profitability.
• Lead end-to-end management of the banking business, actively managing customer growth, balances, activity, retention, returns and customer value.
• Lead the banking operating model, ensuring clear governance across Business, Product, Risk, Operations, Finance, Data and Technology.
• Shape the product and commercial strategy across current accounts, savings and deposits, payments, debit cards and other everyday banking capabilities.
• Partner with Product, Data and Technology teams to design digital journeys, pricing, engagement mechanics and customer lifecycle strategies.
• Own the strategic view of banking performance, including acquisition, activation, balances, transactional activity, retention, cost of funds, fee income and customer value.
• Work with senior stakeholders on business cases, roadmap prioritization, launch planning, commercial decisions and balance-sheet discussions.
• Identify market opportunities, competitive dynamics and customer needs across digital banking, deposits, payments and everyday financial services.
• Build strong relationships with internal teams across Openbank and Santander Group, ensuring consistency with global standards while adapting the proposition to the Mexican market.
• Support senior management materials, committee discussions and strategic updates on banking performance and development.

Connaissances

Retail banking

Digital banking

P&L management

Stakeholder mgmt

Analytics

Data collaboration

Formation

University degree

Description du poste

Openbank Mexico is seeking a Head of Banking to define and lead the banking strategy for Openbank Mexico, building a scalable and commercially sound proposition aligned with business growth, customer needs and regulatory requirements, with end-to-end accountability for business performance, P&L and customer value.

In this role you’ll shape the banking operating model, drive growth across current accounts, deposits, payments and other everyday banking capabilities, and collaborate with Product,