Head of Digital Banking & Growth - Mexico

Santander; Ciudad de México; On-site; MXN 1,800,000 - 2,800,000; Full time

Benefits offered by this job

BeHealthy wellness program

Parental leave

Childcare support

Volunteering opportunities

Broad career paths

Job summary

Openbank Mexico, Santander's global digital consumer bank, is seeking a Head of Banking to define and lead the banking strategy in the Mexican market. You will own end-to-end responsibility for business performance, P&L, and customer value, partnering across Product, Data and Technology to design digital journeys and propositions.

The role requires fluent Spanish and English, significant senior experience in retail and digital banking, and the ability to balance growth with profitability in a

Qualifications

• Significant senior experience in retail banking, digital banking, deposits, payments, fintech or financial services.
• Proven track record defining or scaling banking strategies, deposit propositions, payments or digital banking products in a regulated environment.
• Demonstrated experience owning or managing P&L and business performance within banking, payments, deposits or digital financial services.
• Fluency in Spanish and English (required).

Responsibilities

• Define the end-to-end banking strategy for Openbank Mexico, including product scope, customer segments, value proposition and growth roadmap.
• Own the banking P&L, balancing customer growth, balances, pricing, funding economics, fees and profitability.
• Lead end-to-end management of the banking business, actively managing customer growth, balances, activity, retention, returns and customer value.
• Shape the product and commercial strategy across current accounts, savings and deposits, payments, debit cards and other everyday banking capabilities.
• Partner with Product, Data and Technology teams to design digital journeys, pricing, engagement mechanics and customer lifecycle strategies.

Skills

Retail banking

Digital banking

P&L management

Deposits & funding

Pricing & profitability

Product management

Data analytics

Stakeholder management

Education

Relevant university degree

Tools

SQL

Excel

CRM systems

Job description

Openbank Mexico, Santander's global digital consumer bank, is seeking a Head of Banking to define and lead the banking strategy in the Mexican market. You will own end-to-end responsibility for business performance, P&L, and customer value, partnering across Product, Data and Technology to design digital journeys and propositions.

The role requires fluent Spanish and English, significant senior experience in retail and digital banking, and the ability to balance growth with profitability in a