Guest Experience & Front Desk Coordinator

CBRE; Ciudad de México; Presencial; MXN 201.000 - 268.000; Jornada completa

Descripción de la vacante

CBRE is seeking a Workplace Experience Coordinator in Mexico City to deliver exceptional customer service to employees and visitors of a designated building. The role sits within the Workplace Experience function and focuses on smooth front desk operations and visitor management.

The successful candidate will handle calls, greet guests, manage meeting rooms in Outlook, and maintain daily activity reports, while ensuring security procedures and policy compliance.

Formación

• High School Diploma or equivalent.
• 2 years of experience as Receptionist in corporate offices or FrontDesk in Hospitality.
• Advanced English (spoken and written).
• Excellent Microsoft Office skills.

Responsabilidades

• Receives and directs internal and external calls, maintaining a daily report.
• Greets clients and visitors, following security procedures and the Internal Front Desk Manual.
• Reserves meeting rooms through Outlook, including any special meeting requests.
• Supports messaging and gift registration according to policy.
• Maintains daily reports on activities related to their duties and monitors their status.
• Receives communications from government institutions.
• Manages parking courtesy calls for visitors.
• Manages transportation services, registering and checking services monthly.

Conocimientos

Customer service

Communication

Organization

Advanced English

Educación

High School Diploma

Herramientas

Microsoft Office

Descripción del empleo

CBRE is seeking a Workplace Experience Coordinator in Mexico City to deliver exceptional customer service to employees and visitors of a designated building. The role sits within the Workplace Experience function and focuses on smooth front desk operations and visitor management.

The successful candidate will handle calls, greet guests, manage meeting rooms in Outlook, and maintain daily activity reports, while ensuring security procedures and policy compliance.