Guest Experience Coordinator: Front Desk & Meetings

CBRE Group, Inc.; México; A distancia; MXN 134.000 - 201.000; Jornada completa

Descripción de la vacante

CBRE Group, Inc. is seeking a Workplace Experience Coordinator in Mexico to deliver superior service to employees and guests at a designated building.

The role sits within the Workplace Experience function and focuses on ensuring a world-class customer service experience for clients and visitors. Key duties include greeting clients, directing calls, reserving meeting rooms via Outlook, and coordinating messaging, gifts, and transportation services.

Formación

• 2 years of experience as Receptionist in corporate offices or Front Desk in Hospitality.
• Advanced English (spoken and written).
• Excellent Microsoft Office skills.

Responsabilidades

• Receives and directs internal and external calls, maintaining a daily report.
• Greets clients and visitors, following security procedures and the Internal Front Desk Manual.
• Reserves meeting rooms through Outlook, including any special meeting requests.
• Supports messaging and gift registration according to policy.
• Maintains daily reports on activities related to their duties and monitors their status.
• Receives communications from government institutions.
• Manages parking courtesy calls for visitors.
• Manages transportation services, registering and checking services monthly

Conocimientos

Advanced English

Educación

High School Diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

CBRE Group, Inc. is seeking a Workplace Experience Coordinator in Mexico to deliver superior service to employees and guests at a designated building.

The role sits within the Workplace Experience function and focuses on ensuring a world-class customer service experience for clients and visitors. Key duties include greeting clients, directing calls, reserving meeting rooms via Outlook, and coordinating messaging, gifts, and transportation services.