Bilingual Workplace Experience Coordinator

CBRE; Ciudad de México; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

CBRE BOE Enterprise seeks a Workplace Experience Coordinator to lead a positive office experience as a cultural ambassador and service leader. Join a team responsible for delivering exceptional workplace environments and hospitality for clients.

The role involves greeting visitors, coordinating workplace services, and maintaining records with a focus on service excellence in a dynamic office setting. Fluency in English and Spanish is required, along with a bachelor’s degree in tourism,

Formación

• Bachelor's degree in Tourism, Hospitality, or Business Administration.
• Strong customer service skills and bilingual communication (English & Spanish).
• Ability to respond calmly and efficiently in emergencies and high-pressure situations.

Responsabilidades

• Provides coordination and support for delivery of Workplace Services.
• Greets employees and announces clients and visitors.
• Maintains workspace awareness and submits janitorial/maintenance work orders as needed.
• Responds to customer requests and complaints with accurate information.
• Follows security and emergency procedures for the property.
• Supports Experience Services team, including expense management and meeting coordination.
• Maintains vendor documents and collaborates with service providers.
• Other tasks as assigned.

Conocimientos

Microsoft Office

Leadership

Effective communication

Decision-making

Sense of urgency

Conflict resolution

Analytical skills

Commitment to service

Customer focus

Proactive

Educación

Bachelor's degree - Tourism, Hospitality, Business Administration

Herramientas

Microsoft Office

Descripción del empleo

CBRE BOE Enterprise seeks a Workplace Experience Coordinator to lead a positive office experience as a cultural ambassador and service leader. Join a team responsible for delivering exceptional workplace environments and hospitality for clients.

The role involves greeting visitors, coordinating workplace services, and maintaining records with a focus on service excellence in a dynamic office setting. Fluency in English and Spanish is required, along with a bachelor’s degree in tourism,