Bilingual Workplace Experience Coordinator

CBRE Group, Inc.; Ciudad de México; Presencial; MXN 180.000 - 300.000; Jornada completa

Descripción de la vacante

CBRE BOE Enterprise is seeking a Workplace Experience Coordinator to lead a positive office environment, act as a cultural ambassador, and deliver hospitality services for clients. You will coordinate services, greet staff and visitors, and ensure smooth operations with vendors, while maintaining security and emergency protocols.

The role requires a Bachelor’s degree in Tourism, Hospitality, or Business Administration, full bilingual proficiency in English and Spanish, strong customer service

Formación

• Bachelor's degree in Tourism, Hospitality, or Business Administration.
• Fully bilingual in English and Spanish.
• Solid customer service experience and communication skills.

Responsabilidades

• Coordinate and support delivery of Workplace Services.
• Greet employees and announce clients and visitors.
• Submit and track janitorial/maintenance work orders with relevant partners.
• Respond to customer requests and complaints with accurate information.
• Follow security and emergency procedures for the property.
• Support Experience Services including meeting coordination and expense management.
• Maintain vendor insurance proofs and contract documentation.
• Collaborate with vendors and service providers.
• Handle other tasks as assigned.

Conocimientos

Customer Service

Bilingual English/Spanish

Communication skills

Educación

Bachelor's degree in Tourism, Hospitality or Business Administration

Herramientas

Microsoft Office

Descripción del empleo

CBRE BOE Enterprise is seeking a Workplace Experience Coordinator to lead a positive office environment, act as a cultural ambassador, and deliver hospitality services for clients. You will coordinate services, greet staff and visitors, and ensure smooth operations with vendors, while maintaining security and emergency protocols.

The role requires a Bachelor’s degree in Tourism, Hospitality, or Business Administration, full bilingual proficiency in English and Spanish, strong customer service