Growth Operations Intern - Shop & Merchant Growth

Didi; Ciudad de México; Presencial; MXN 89.000 - 134.000; Jornada completa

Descripción de la vacante

DiDi Global Inc. is seeking a User Operations Intern in Mexico City to support the Growth Ops team. You will analyze user data, design promotional strategies, and coordinate cross-functional projects that enhance the user journey and drive engagement.

You will gain hands-on experience with merchant growth campaigns across categories, performance metrics, and promotional testing while collaborating with marketing, commercial, and product teams in a fast-paced tech environment.

Formación

• Pursuing a degree in Business, Economics, Engineering, Marketing, or related field.
• Strong analytical skills with proficiency in Excel/Google Sheets.
• Interest in tech, e-commerce, or delivery platforms.
• Detail-oriented, proactive, and eager to learn.
• Ability to work in a fast-paced, collaborative environment.

Responsabilidades

• Support merchant growth campaigns across convenience, grocery, and pharmacy categories.
• Analyze performance metrics (orders, coupons, GMV, retention rates) and prepare weekly reports.
• Assist with the design, testing, and tracking of user incentives and promotional strategies.
• Coordinate with marketing, commercial, and product teams to ensure smooth execution of campaigns.
• Help monitor user feedback, identify pain points, and suggest improvements to the user experience.
• Conduct market research and benchmarking against competitors.
• Support day-to-day operations, including updating internal trackers and documenting processes.

Conocimientos

Analytical skills

Excel/Google Sheets

Collaborative

Fast-paced environment

Proactive

Educación

Pursuing a degree in Business, Economics, Engineering, Marketing, or related field

Herramientas

Excel/Google Sheets

Descripción del empleo

DiDi Global Inc. is seeking a User Operations Intern in Mexico City to support the Growth Ops team. You will analyze user data, design promotional strategies, and coordinate cross-functional projects that enhance the user journey and drive engagement.

You will gain hands-on experience with merchant growth campaigns across categories, performance metrics, and promotional testing while collaborating with marketing, commercial, and product teams in a fast-paced tech environment.