Growth-Driven SMB Restaurant Account Partner

United States Digital Space LLC; Xochimilco; Presencial; MXN 681.000 - 1.191.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonuses

Equity

Benefits

Descripción de la vacante

United States Digital Space LLC is seeking an Account Manager to own the growth and success of a portfolio of SMB restaurant partners on the Eats platform. You will act as their primary advisor, building long-term partnerships and driving impact for local businesses.

You will manage partner portfolios with urgency, use data-driven insights to track KPIs, resolve merchant issues, and influence feature adoption across marketing and product teams. A high-ambiguity, high-impact environment awaits.

Formación

• Experience in account management, operations, sales or customer-facing functions.
• Ability to negotiate with external partners and overcoming objections to gain commitment.
• Ability to handle high-ambiguity environments and pivot quickly based on shifting business priorities.
• Demonstrated ability to build and leverage data-driven insights for portfolio sales lifecycle-management.
• Fluency in the local language of the market, and professional proficiency in English.
• High school diploma or equivalent.

Responsabilidades

• Build and grow long-term partnerships by understanding what matters most to your restaurant partners - doing the right thing long term.
• Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
• Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction.
• Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.
• Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.

Conocimientos

Account management

Negotiation

Data analytics

Spanish language

English proficiency

Educación

High school diploma

Herramientas

Salesforce

Google Sheets/Excel

Descripción del empleo

United States Digital Space LLC is seeking an Account Manager to own the growth and success of a portfolio of SMB restaurant partners on the Eats platform. You will act as their primary advisor, building long-term partnerships and driving impact for local businesses.

You will manage partner portfolios with urgency, use data-driven insights to track KPIs, resolve merchant issues, and influence feature adoption across marketing and product teams. A high-ambiguity, high-impact environment awaits.