Global ServiceNow AI Engineer & GenAI Innovator

Atos SE; Ciudad de México; Presencial; MXN 600.000 - 1.200.000; Jornada completa

Descripción de la vacante

Atos is seeking a Forward Deployed AI Engineer – ServiceNow for a global role based in Mexico City. This senior position leads development on the ServiceNow platform, driving intelligent workflows and AI-enabled integrations across regions.

You will collaborate with stakeholders, architects, and engineers to shape architecture and accelerate the GenAI roadmap. You will design scalable solutions, implement Now Assist and AI capabilities, and ensure best practices, security and governance.

Formación

• 7+ years of ServiceNow platform development experience with focus on automation and integrations.
• Hands-on experience as a ServiceNow Developer in enterprise settings.
• Experience with multiple ServiceNow modules (ITSM, HRSD, CSM, ITOM, Service Catalog, Custom Applications).
• Experience with Now Assist, GenAI Skills, AI Agents / Agentic Workflows, AI Search, Predictive Intelligence.
• Familiarity with A2A and MCP-based AI integration approaches is a plus.
• Understanding of scoped applications, update sets, CI/CD, and best practices.

Responsabilidades

• Design, configure, and develop solutions on the ServiceNow platform across modules and custom apps.
• Implement intelligent workflows using Now Assist, GenAI Skills, AI Agents, and Automation tools.
• Develop integrations via REST/SOAP APIs and manage Enterprise integrations.
• Support deployment, UAT, hypercare and post-production stabilization activities.
• Participate in design reviews and governance for coding standards and security.

Conocimientos

ServiceNow development

Enterprise integrations

CI/CD

AI/GenAI concepts

Now Assist

Stakeholder collaboration

Agile/Scrum

DevOps practices

Debugging & analytics

Herramientas

REST/SOAP APIs

IntegrationHub

MID Server

Descripción del empleo

Atos is seeking a Forward Deployed AI Engineer – ServiceNow for a global role based in Mexico City. This senior position leads development on the ServiceNow platform, driving intelligent workflows and AI-enabled integrations across regions.

You will collaborate with stakeholders, architects, and engineers to shape architecture and accelerate the GenAI roadmap. You will design scalable solutions, implement Now Assist and AI capabilities, and ensure best practices, security and governance.