Global SAP SD Order Specialist, Night Shift (Mexico)

RTX Corporation; Mexicali; On-site; MXN 268,000 - 469,000; Full time

Job summary

RTX Corporation in Mexicali, Mexico, is seeking a Customer Service Sr. Analyst to manage sales order entry and administration from contract award to closeout, aligning inventory with line items and ensuring timely shipping and invoicing.

The role requires strong English communication, experience with ERP systems (SAP, Oracle, Salesforce or CRM), and the ability to manage complex orders while supporting cross-functional teams in a fast-paced environment.

Qualifications

• University Degree in business administration or related field.
• Two years of relevant supply chain/order processing experience.
• Experience with ERP systems (SAP, Oracle, Salesforce or similar).
• Excellent English communication, both written and spoken.

Responsibilities

• Enter and edit sales orders accurately in SAP; send order acknowledgements.
• Coordinate with Finance on invoices, returns, and credits.
• Ensure export compliance and license classification for orders.
• Collaborate with Inventory Planning and Shipping to meet delivery requirements.
• Create basic quotes in SAP and track customer reports.
• Provide bilingual communication with international clients.

Skills

Customer service

English proficiency

Order processing

Multitasking

Communication

Education

University Degree in business administration

Tools

SAP

Salesforce

Oracle

Job description

RTX Corporation in Mexicali, Mexico, is seeking a Customer Service Sr. Analyst to manage sales order entry and administration from contract award to closeout, aligning inventory with line items and ensuring timely shipping and invoicing.

The role requires strong English communication, experience with ERP systems (SAP, Oracle, Salesforce or CRM), and the ability to manage complex orders while supporting cross-functional teams in a fast-paced environment.