Global Payroll Leader (Remote) for Cross-Region Excellence

MMC; México; Hybrid; MXN 2,216,000 - 2,770,000; Full time

Job summary

Safeguard Global seeks a Global Payroll Manager to unify payroll delivery across the Americas, EMEA, and APAC, guiding regional leads and their teams toward accurate, compliant payroll for global payroll and EOR clients.

You will translate company standards, KPIs, and transformation initiatives into regional practice, surface risks and capacity needs, and partner with governance and cross-functional teams to ensure smooth onboarding and ongoing service delivery.

Qualifications

• Bachelor's degree in Business, Finance, HR, or related field or equivalent professional experience.
• 8+ years of progressive payroll experience including multi-country/global payroll operations.
• 3+ years of experience managing managers or leading geographically distributed teams.
• Direct experience with EOR payroll models; Global Pay exposure a plus.
• Demonstrated understanding of multi-country payroll compliance, statutory requirements, and cross-border employment structures.
• Global payroll certification (e.g., GPP, CPP, or equivalent) preferred but not required.
• Experience working with payroll KPI or control-register frameworks; familiarity with Power BI, Power Apps, or SharePoint reporting tools is a plus.

Responsibilities

• Manage and develop the Regional Payroll Leadership for Americas, EMEA, and APAC.
• Own global consistency of payroll operations across regions — standardizing processes, controls, and escalation paths.
• Serve as Tier 3 escalation owner for complex payroll issues (input/output processing, invoicing, benefits administration, EOR entity management).
• Partner with the Global Head of Payroll on the Payroll Shared Services KPI program — monitoring accuracy rates, error attribution, and SLA performance.
• Ensure multi-country compliance across all supported jurisdictions, working with Governance and regional leads to keep pace with changing statutory, tax, and labor requirements.
• Support EOR and Global Pay payroll delivery, ensuring regional teams correctly execute entity-specific payroll, statutory filings, and worker payments in line with each country's requirements.
• Act as a key stakeholder in payroll transformation and tooling initiatives (e.g., system migrations, process automation), representing regional operational needs and driving adoption once changes go live.
• Collaborate cross-functionally with Implementation, Client Support Services (CS), Sales, and Governance to ensure smooth client onboarding, ongoing service delivery, and issue resolution.
• Contribute payroll operating cost and delivery input into pricing and margin discussions for new and existing client engagements.
• Report regularly to the Global Head of Payroll on regional performance, risks, capacity, and resourcing needs; recommend organizational or process changes to improve service delivery.

Skills

Leadership of managers

Cross-functional collaboration

KPI analytics mindset

Process improvement

Education

Bachelor's degree in Business, Finance, HR or related field

Global payroll certification (GPP/CPP) preferred

Tools

Power BI

Power Apps

SharePoint reporting

Job description

Safeguard Global seeks a Global Payroll Manager to unify payroll delivery across the Americas, EMEA, and APAC, guiding regional leads and their teams toward accurate, compliant payroll for global payroll and EOR clients.

You will translate company standards, KPIs, and transformation initiatives into regional practice, surface risks and capacity needs, and partner with governance and cross-functional teams to ensure smooth onboarding and ongoing service delivery.