Global Onboarding Lead, International HR & EOR

Justworks, Inc.; Ciudad de México; Híbrido; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Justworks is seeking a Senior Onboarding Specialist, International, to expertly manage global onboarding projects for diverse clients. You will coordinate employment agreements, local enrollments, and benefit setups while aligning with Sales, Legal, and Product teams to ensure a seamless customer experience.

The role emphasizes strategic problem-solving, process improvement, and a commitment to delivering high-touch service for customers scaling their global teams.

Formación

• Minimum 5+ years in onboarding or implementation.
• Experience in the EOR domain or international hiring is a plus.
• Strong consultative communication and project management skills.

Responsabilidades

• Own international onboarding setup and ensure Day 1 compliance.
• Identify client needs and propose essential supplementary services.
• Lead initiatives to improve onboarding journeys and drive efficiency.
• Collaborate cross-functionally to resolve gaps and deliver cohesive experiences.

Conocimientos

Onboarding management

Cross-functional collaboration

Customer success

Project leadership

JIRA familiarity

Herramientas

JIRA

Zendesk

Salesforce

Notion

Descripción del empleo

Justworks is seeking a Senior Onboarding Specialist, International, to expertly manage global onboarding projects for diverse clients. You will coordinate employment agreements, local enrollments, and benefit setups while aligning with Sales, Legal, and Product teams to ensure a seamless customer experience.

The role emphasizes strategic problem-solving, process improvement, and a commitment to delivering high-touch service for customers scaling their global teams.