Global Marine & Energy Sales Operations Analyst

Castrol; Santa Fe; Hybrid; MXN 600,000 - 900,000; Full time

Job summary

Castrol is seeking a Sales Operations Analyst for the Global Marine & Energy team, based in Santa Fe, Mexico City, in a hybrid setup (3 days in office). You will support the Americas region by coordinating onboarding, pricing, CRM governance, and reporting, acting as a bridge between sales teams and global support functions.

The role emphasizes data accuracy, stakeholder collaboration, and proactive problem solving across multiple countries and time zones to drive customer experience and

Qualifications

• Bachelor’s degree in Business, Finance, Commercial Management, or related field.
• Minimum 4 years in Sales Operations, Commercial Operations, Sales Support or related roles.
• Experience with customer onboarding, pricing processes, contract administration, and CRM tooling.
• Experience in Marine & Energy, Oil & Gas, Industrial or B2B environments preferred.
• Fluent English and Spanish required; Portuguese desirable.

Responsibilities

• Support sales operations across the Americas with Account Managers and teams.
• Coordinate onboarding, pricing requests, and master data maintenance.
• Maintain CRM data integrity and support performance reporting.
• Assist with contract administration, tender activities, and documentation.
• Provide sales insights and reporting to guide decisions.
• Collaborate with global stakeholders to resolve issues.

Skills

Fluent English

Spanish fluency

Portuguese desirable

Education

Bachelor’s degree in Business/Finance/Commercial Management

Tools

Salesforce

Power BI

Excel

SAP

Job description

Castrol is seeking a Sales Operations Analyst for the Global Marine & Energy team, based in Santa Fe, Mexico City, in a hybrid setup (3 days in office). You will support the Americas region by coordinating onboarding, pricing, CRM governance, and reporting, acting as a bridge between sales teams and global support functions.

The role emphasizes data accuracy, stakeholder collaboration, and proactive problem solving across multiple countries and time zones to drive customer experience and