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Benefits offered by this job
Flexible working options
Generous paid parental leave
Excellent retirement benefits
Job summary
A global energy firm located in Mexico, Ciudad de México, is seeking an Operations and Logistics Advisor to enhance customer operations and logistical processes. The role involves managing complex relationships across departments to ensure seamless service delivery. Candidates must have 6-8 years of relevant experience and proficiency in English and Spanish. The position offers a hybrid work model, emphasizing operational excellence and customer satisfaction. Join a diverse team committed to fostering an inclusive work environment.
Qualifications
6-8 years in global or regional supply operations or customer service experience.
Project management and process optimization experience required.
Understanding of international shipping, logistics, and oil & gas market dynamics.
Responsibilities
Manage customer operations and relationships between departments.
Lead initiatives to reduce logistics costs and optimize processes.
Resolve complex order/delivery issues to ensure customer satisfaction.
Skills
Proficiency in English
Proficiency in Spanish
High analytical skills
Data interpretation skills
Influencing multiple partners
Education
Minimum Graduate level qualification in International Business Administration
Supply Chain Operations or Industrial Engineering
Tools
Microsoft Office
Power BI
Job description
A global energy firm located in Mexico, Ciudad de México, is seeking an Operations and Logistics Advisor to enhance customer operations and logistical processes. The role involves managing complex relationships across departments to ensure seamless service delivery. Candidates must have 6-8 years of relevant experience and proficiency in English and Spanish. The position offers a hybrid work model, emphasizing operational excellence and customer satisfaction. Join a diverse team committed to fostering an inclusive work environment.