Global Logistics Coordinator & Customer Liaison

ProTrans International; San Luis Potosí; On-site; MXN 420,000 - 540,000; Full time

Job summary

ProTrans International in San Luis Potosí, MX is seeking a Supply Chain Manager focused on transactional operations and customer service at the plant level. You will work with carriers, support teams, and customers to identify improvements and develop supply chain solutions.

The role requires strong communication in English, willingness to travel, and experience in logistics. Travel nationally and internationally may be required; border crossings are a key component of daily activities.

Qualifications

• 1+ year in logistics or related field or degree.
• Experience with logistics and customer service activities.
• Ability to travel nationally and internationally.

Responsibilities

• Coordinate with TL/LTL carriers for pickups/deliveries and checks in TMS.
• Facilitate border crossing operations with Border Crossing team.
• Communicate with customers about deviations and issues.
• Escalate service level issues to Operations Manager.
• Distribute reporting (daily/weekly/monthly) to customers.
• Assist accounts receivable to secure timely billing.

Skills

Critical thinking

Problem solving

Customer service

Time management

Communication skills

Adaptability

Education

+1 year logistics or business-related experience or degree

Bachelor's degree in Logistics/Transportation or related field

Tools

BI tools

Microsoft Office

Job description

ProTrans International in San Luis Potosí, MX is seeking a Supply Chain Manager focused on transactional operations and customer service at the plant level. You will work with carriers, support teams, and customers to identify improvements and develop supply chain solutions.

The role requires strong communication in English, willingness to travel, and experience in logistics. Travel nationally and internationally may be required; border crossings are a key component of daily activities.