Global B2B Collections & AR Analyst

Ericsson GmbH; Ciudad de México; Presencial; MXN 360.000 - 480.000; Jornada completa

Descripción de la vacante

Ericsson in Mexico City is seeking a Collections Specialist to support the migration of collections activities to the Shared Services Center and to standardize processes across global teams. You will manage day-to-day cash collection, accounts receivable, and customer communication for B2B customers, ensuring timely payments and accurate records.

The role requires a bachelor's degree in finance or related field, experience in B2B finance, proficiency with Zuora and Oracle, and strong English

Formación

• Bachelor’s degree in Business Administration, Finance, Accounting, Economics, or a related field.
• Professional experience in cash collection, accounts receivable, credit management, or a related finance function.
• Experience working in a B2B operational environment.
• Knowledge of Treasury and Credit Management practices.
• Hands-on experience with billing and collections platforms, preferably Zuora and Oracle.
• Experience handling customers and conducting payment follow-ups professionally.
• Strong written and verbal English communication skills.

Responsabilidades

• Migrate collections activities into the SSC, support knowledge transfer, and standardize processes.
• Perform day-to-day cash collection and accounts receivable activities for B2B customers.
• Follow up with customers on overdue invoices, payment commitments, disputes, and account-related matters.
• Investigate and resolve billing, payment, and account discrepancies with internal stakeholders.
• Collaborate effectively with Billing, Treasury, Credit Management, Sales, and virtual teams globally.

Conocimientos

Cash collection

Accounts receivable

Credit management

B2B experience

English communication

Educación

Bachelor’s degree in Finance or related field

Herramientas

Zuora

Oracle

Descripción del empleo

Ericsson in Mexico City is seeking a Collections Specialist to support the migration of collections activities to the Shared Services Center and to standardize processes across global teams. You will manage day-to-day cash collection, accounts receivable, and customer communication for B2B customers, ensuring timely payments and accurate records.

The role requires a bachelor's degree in finance or related field, experience in B2B finance, proficiency with Zuora and Oracle, and strong English