Gerente de Cuentas Clave en Naucalpan

Placements24; San Bartolo Naucalpan Centro; Hybrid; MXN 450,000 - 750,000; Full time

Benefits offered by this job

Health insurance

Professional development

Flexible hybrid schedule

Job summary

Placements24 in Naucalpan is seeking a dynamic Key Account Manager to nurture and expand relationships with our most valuable clients. You will develop strategic account plans, understand client needs, and be the primary contact to deliver exceptional service.

The role requires strong commercial acumen, excellent negotiation and presentation skills, and a proven track record in account management within a competitive market. A hybrid work model and growth opportunities are offered.

Qualifications

• Proven experience in key account management and meeting or exceeding sales targets.
• Strong communication, negotiation and presentation skills.
• Business acumen and understanding of sales principles and customer service best practices.
• Experience with CRM systems (e.g., Salesforce) and MS Office.
• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Willingness to commute to Naucalpan; Spanish fluency required, English a plus.

Responsibilities

• Develop and implement strategic account plans to achieve sales targets and grow the customer base in Naucalpan.
• Build and maintain strong relationships with key stakeholders at client organizations.
• Serve as primary liaison between clients and internal teams for timely issue resolution.
• Identify opportunities for up-selling and cross-selling our products and services.
• Conduct regular business reviews to assess performance and gather feedback.
• Prepare sales proposals, quotes, and presentations tailored to client needs.
• Monitor market trends and competitor activity to inform account strategies.
• Collaborate with marketing, product development, and customer support for client success.

Job description

About the Role

Our client, a leading provider of innovative solutions in the commercial sector, is seeking a dynamic and results-oriented Key Account Manager to join their esteemed team in Naucalpan, State of Mexico. This pivotal role will focus on nurturing and expanding relationships with our most valuable clients, ensuring their continued satisfaction and driving mutual growth. You will be instrumental in understanding client needs, developing strategic account plans, and acting as the primary point of contact to deliver exceptional service. The ideal candidate possesses a strong commercial acumen, excellent negotiation skills, and a proven track record in account management within a competitive market. This is a fantastic opportunity to contribute to a thriving business and advance your career in a supportive and challenging environment. We are committed to fostering a culture of collaboration and professional development, making this an ideal place to grow your expertise.

Key Responsibilities

• Develop and implement strategic account plans to achieve sales targets and expand customer base within the assigned territory of Naucalpan
• Build and maintain strong, long-lasting relationships with key stakeholders at client organizations, understanding their business objectives and challenges
• Act as the primary liaison between clients and internal teams, ensuring seamless communication and timely resolution of inquiries and issues
• Identify opportunities for up-selling and cross-selling our comprehensive range of products and services to existing accounts
• Conduct regular business reviews with clients to assess performance, gather feedback, and reinforce value proposition
• Prepare and present compelling sales proposals, quotes, and presentations tailored to client needs and market conditions
• Monitor market trends, competitor activities, and customer feedback to inform account strategies and business development efforts
• Collaborate closely with marketing, product development, and customer support teams to ensure client success and satisfaction

Requirements

• Proven experience as a Key Account Manager, Sales Executive, or similar client-facing role, preferably in the commercial sector
• Demonstrated success in meeting or exceeding sales targets and managing complex client portfolios
• Excellent communication, interpersonal, negotiation, and presentation skills
• Strong business acumen and understanding of sales principles and customer service best practices
• Ability to develop strategic account plans and effectively execute them
• Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite
• Bachelor's degree in Business Administration, Marketing, or a related field
• Reside in or be willing to commute regularly to the Naucalpan area
• Fluency in Spanish is required; knowledge of English is a plus

Benefits

This hybrid position offers a competitive salary package along with performance-based bonuses. Employees also benefit from comprehensive health insurance, professional development opportunities, a dynamic work environment, and the chance to work with a motivated and collaborative team. We believe in work-life balance and provide a flexible working arrangement that combines office presence with remote work flexibility. Opportunities for career advancement within our growing organization are abundant.