GBS Hub Leader - Mexico City (Transform & Scale)

6240 Magnum ICC MX S.DE R.L.DE; Buenavista; Vor Ort; MXN 2.000.000 - 3.200.000; Vollzeit

Zusammenfassung

Magnum Ice Cream is establishing a new Regional GBS Hub in Mexico City. The role leads design, build, and delivery of the hub, partnering with global process owners to streamline processes and drive automation for superior service.

You will lead continuous improvement while ensuring regulatory compliance and cost targets, and act as the hub's external face to key stakeholders. You will recruit, develop and manage a high‑performing team, participate in leadership discussions, and help shape

Qualifikationen

• Relevant Masters Degree or relevant experience
• Advanced Lead Practitioner / Black Belt certified (or equivalent experience)
• Fluent in English language; additional languages a plus

Aufgaben

• Define, design, build and implement the Regional Hub for GBS in Mexico City.
• Collaborate with Global Process Owners to improve processes and automate workflows.
• Deliver continuous improvement with KPI‑driven performance and operational excellence.
• Represent the Magnum Ice Cream GBS Hub to stakeholders including local authorities.
• Recruit and develop a best‑in‑class GBS team and manage leadership and projects.

Jobbeschreibung

Magnum Ice Cream is establishing a new Regional GBS Hub in Mexico City. The role leads design, build, and delivery of the hub, partnering with global process owners to streamline processes and drive automation for superior service.

You will lead continuous improvement while ensuring regulatory compliance and cost targets, and act as the hub's external face to key stakeholders. You will recruit, develop and manage a high‑performing team, participate in leadership discussions, and help shape