GBS HR Lead Mexico

Magnum Ice Cream Co.; Ciudad de México; Remote; MXN 900,000 - 1,300,000; Full time

Job summary

Magnum Ice Cream Co. is seeking an HR Lead for the GBS Mexico hub in Mexico City. You will shape the people strategy for the site, acting as a core member of the leadership team to build a high-performing, innovation-driven workforce aligned to global priorities.

Explore a pivotal role to lead large-scale recruitment, HR processes, EVP, and governance, while driving learning and capability building in a fast-paced, global environment.

Qualifications

• 15+ years HR experience with strong HRBP and Site HR experience.
• GCC HR exposure is preferable.
• Experience in scaling organizations and leading transformation programs.
• Strong stakeholder management in global, matrix environments.

Responsibilities

• Define and execute HR strategy aligned to GBS priorities.
• Lead large-scale recruitment and workforce planning and build a scalable hiring engine.
• Design and implement Hire-to-Retire HR processes across the employee lifecycle.
• Embed EVP and build employer brand for the Mexico hub.
• Act as strategic HR advisor to site and global leadership.
• Drive learning, capability building, and future skills agenda.
• Establish HR governance, analytics, and scalable operating model.
• Lead change and transformation for the GCC build and transition.
• Facilitate the transition of the Centre from BOT to Internal TMICC.

Skills

HRBP experience

Site HR

Stakeholder mgmt

Job description

## GBS HR Lead MexicoApply: Tultitlan-Tepalcapa: Full time: Posted Yesterday: End Date: October 17, 2026 (11 days left to apply): R-628**Life tastes better with ice cream**With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‐play ice cream company, we have the scale and ambition to make a real difference. What truly sets us apart is how we work.We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‐performance, collaborative and focused on getting things done.We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.## Job Title: HR Lead – GBS Mexico Hub## Scope: Regional## Reports to : HR Lead – GBS, Technology & MagnumOne **ABOUT GLOBAL BUSINESS SERVICES**A hub for future-fit capability, expertise and superior solutions to unlock speed, simplicity and operational agility.This is your chance for a **‘once in a lifetime’** career experience, playing a part in the creation of a fully independent, new Ice Cream organization. As part of this set-up, Magnum Ice Cream will establish a **future-fit and innovative GBS organization, partnering with multiple business functions across a global footprint** to optimize processes, unlock business savings, and operational efficiency.The GBS organization will partner **key business functions** including Finance, Enterprise Solutions and Information Technology, Procurement, Supply Chain, HR, Marketing, Customer Development and Sales, and Sustainability. The three GBS centres are in Pune, Bucharest & Guadalajara. This role is dedicated to the Bucharest hub. ## **About the Role** The HR Lead – GBS Mexico will build, scale and lead the end-to-end people strategy for the GBS centre at Mexico City.This role will shape the site as a strategic Americas hub, act as a core member of the leadership team, and build a high-performing, innovation-driven workforce aligned to global priorities.## ## **What you ́ll be responsible for:*** Define and execute HR strategy aligned to GBS priorities.* Lead large-scale recruitment and workforce planning and build a scalable hiring engine.* Design and implement Hire-to-Retire HR processes across the employee lifecycle.* Embed EVP and build employer brand for the Mexico hub.* Act as strategic HR advisor to site and global leadership.* Drive learning, capability building, and future skills agenda.* Establish HR governance, analytics, and scalable operating model.* Lead change and transformation for the GCC build and transition.* Facilitate the transition of the Centre from BOT to Internal TMICC# ## **What we are looking for:*** 15+ years HR experience with strong HRBP and Site HR experience. GCC HR exposure is preferable.* Experience in scaling organizations and leading transformation programs.* Strong stakeholder management in global, matrix environments. ### Key Capabilities* Strategic thinking and execution* Talent strategy and workforce planning* HR operating model design & execution* Data-driven decision making* Ability to operate in fast-paced, build environments## ## **What You Can Expect*** A once-in-a-career opportunity to build, scale, and transform a world-class GBS hub.* Significant leadership visibility, autonomy, and influence.* The ability to create lasting impact on people, culture, and business performance.**Why join us?**This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.* Roles with real accountability and visible impact* Free to move fast, experiment and challenge how things are done* Continuous learning and development as the business grows* Reward linked to performance and contribution.Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.**Ready to build the future of Ice Cream?**If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps. If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.