Freight Pay Analyst

197 C.H. Robinson TMC México; Monterrey; On-site; MXN 450,000 - 650,000; Full time

Benefits offered by this job

Life and medical insurance

Wealth Accumulation Plan

Employee Stock Purchase Plan

Job summary

C.H. Robinson in Monterrey is seeking a Freight Pay Analyst to ensure accurate and timely freight payment processes. You will be the primary contact for carrier inquiries, client invoicing, adjustments, and credit requests, collaborating with carriers, customers, and internal teams.

The role emphasizes strong analytical skills, attention to detail, and a customer-focused mindset. You will help resolve issues, train on procedures, and contribute to ongoing process improvements in a dynamic,

Qualifications

• Bachelor's degree required.
• Minimum 1 year of Freight Payment experience or related field.
• Proficient in Microsoft Office Suite.

Responsibilities

• Identify and troubleshoot invoicing errors and discrepancies.
• Analyze payables/receivables to identify payment discrepancies.
• Provide prompt responses to customer and carrier requests for information.
• Maintain weekly and monthly reporting routines and metrics.
• Reconcile invoicing with contracts and maintain schedules.

Skills

MS Office

English proficiency

Freight payment experience

Education

Bachelor's degree

Job description

C.H. Robinson is looking for a Freight Pay Analyst to join our team in Monterrey. As a Freight Pay Analyst, you will play a key role in ensuring accurate and timely freight payment processes. You will serve as a primary point of contact for carrier freight pay inquiries, including client invoicing, payment adjustments, and credit requests. Working closely with carriers, customers, and internal stakeholders, you will help resolve issues, improve processes, and drive operational excellence. Success in this role requires strong analytical skills, attention to detail, problem-solving abilities, and a customer-focused mindset. If you are passionate about continuous improvement and want to make a meaningful impact in a dynamic, fast-paced environment, we would love to hear from you.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Identify and troubleshoot invoicing errors and discrepancies
• Analyze current accounts payables and receivables to identify payment discrepancies
• Provide prompt and professional response to customer and/or carrier requests for additional information
• Work with operational team to train on standard freight pay procedures
• Identify operational efficiency gains in customer supply chain (suppliers, carriers, and dealers)
• Facilitate weekly calls with customer/ carrier regarding open issues
• Reconcile invoicing using current customer and carrier contracts
• Maintain weekly fuel surcharge schedule
• Maintain monthly/daily reporting routines and metric deadlines
• Run and monitor weekly internal/external aging to keep current
• Ensure freight pay and billing processes comply with Compliance guidelines
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• Bachelor’s degree from accredited college or university
• Minimum 1 year of Freight Payment or related experience
• Proficient in Microsoft Office Suite of programs
• Excellent communication skills in English

Preferred:

• General knowledge of reporting systems such as Crystal Seagate, SQL, Microsoft Access
• Degree in Accounting, Finance, Economics or Supply Chain focus
• AP/AR experience
• Supply Chain, Logistics, and/or Transportation experience

• Ability to work a flexible schedule on occasion, including overtime hours when requested
• Ability to think critically and solve problems quickly and accurately
• Values a diverse and inclusive work environment

CH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability.

Benefits

• life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.