Manager Carrier Accounts Payable

013 C.H. Robinson Worldwide S.A. de C.V.; Monterrey; On-site; MXN 1,000,000 - 1,600,000; Full time

Benefits offered by this job

Life and medical insurance

Wealth Accumulation Plan

Employee Stock Purchase Plan

Job summary

C.H. Robinson seeks a Manager Carrier Accounts Payable to lead AP operations across North America, including Mexico, the United States, and Canada. You will manage a team of 13–15 professionals, ensure timely carrier payments, and maintain strong internal controls and governance.

The role emphasizes process improvement, automation initiatives, and collaboration with cross‑functional partners to drive accuracy, efficiency, and transformation within Shared Services.

Qualifications

• Bachelor's degree from an accredited college or university.
• Minimum 5 years of Finance, Financial Operations, Shared Services, Accounts Payable, or related experience.
• Minimum 3 years of people leadership experience.
• Experience managing Accounts Payable operations or financial controls.
• Experience driving process improvement initiatives.
• Fluent Spanish and English communication skills.
• Ability to travel up to 10%.

Responsibilities

• Lead Carrier Accounts Payable operations supporting carrier payment activities across North America.
• Ensure accurate and timely carrier payments while maintaining compliance with company policies and regulatory requirements.
• Oversee payment setup, bank account verification, and carrier onboarding processes.
• Ensure adherence to fraud prevention controls, audit requirements, and financial governance standards.
• Participate in operating reviews, KPI management, and performance improvement initiatives.
• Serve as an escalation point for complex payment, compliance, and operational issues.
• Review workflow distribution and optimize resource allocation.
• Develop and enhance SOPs and process documentation.
• Continuously evaluate processes to improve efficiency, reduce risk, and strengthen controls.
• Leverage technology, automation, and AI solutions to improve operational effectiveness.
• Support enterprise transformation initiatives related to Accounts Payable and Shared Services.

Skills

Bilingual Spanish/English

People leadership

Process improvement

Analytical skills

Education

Bachelor's degree

Job description

As a Manager Carrier Accounts Payable, you will be responsible for leading Carrier Accounts Payable operations across North America, including teams supporting Mexico, the United States, and Canada. This position is accountable for ensuring operational excellence, regulatory compliance, fraud prevention, and process governance while driving productivity, quality, and service objectives. You will lead approximately 13-15 employees and partner closely with cross-functional stakeholders to deliver accurate carrier payments, maintain strong internal controls, support automation initiatives, and contribute to ongoing transformation efforts.

Duties and Responsibilities

• Lead Carrier Accounts Payable operations supporting carrier payment activities across North America.
• Ensure accurate and timely carrier payments while maintaining compliance with company policies and regulatory requirements.
• Oversee payment setup, bank account verification, and carrier onboarding processes.
• Ensure adherence to fraud prevention controls, audit requirements, and financial governance standards.
• Participate in operating reviews, KPI management, and performance improvement initiatives.
• Serve as an escalation point for complex payment, compliance, and operational issues.
• Review workflow distribution and optimize resource allocation.
• Develop and enhance SOPs and process documentation.
• Continuously evaluate processes to improve efficiency, reduce risk, and strengthen controls.
• Leverage technology, automation, and AI solutions to improve operational effectiveness.
• Support enterprise transformation initiatives related to Accounts Payable and Shared Services.

Leadership

• Lead, coach, mentor, and develop a team of approximately 13-15 employees.
• Establish clear performance expectations and accountability measures.
• Conduct performance management activities and development planning.
• Encourage employee engagement and continuous feedback.
• Partner with Talent Acquisition to attract, recruit, and onboard talent.
• Support succession planning and employee growth.
• Lead teams through change while maintaining engagement and productivity.

Qualifications Required

• Bachelor's degree from an accredited college or university.
• Minimum 5 years of Finance, Financial Operations, Shared Services, Accounts Payable, or related experience.
• Minimum 3 years of people leadership experience.
• Experience managing Accounts Payable operations or financial controls.
• Experience driving process improvement initiatives.
• Fluent Spanish and English communication skills.
• Ability to travel up to 10%.

CH Robinson is an equal opportunity employer.

All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability.

Preferred Experience

• Experience in logistics, transportation, freight forwarding, or supply chain environments.
• Experience managing teams across multiple countries.
• Banking, payment operations, or financial services experience.
• Lean, Six Sigma, or continuous improvement experience.
• Experience supporting automation, digital transformation, or AI initiatives.
• Strong analytical, stakeholder management, project management, and communication skills.

Benefits

• We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

For more information, visit us at www.chrobinson.com.