Cash Application Representative

013 C.H. Robinson Worldwide S.A. de C.V.; Monterrey; Hybrid; MXN 250,000 - 400,000; Full time

Benefits offered by this job

Competitive benefits plan aboveMexican

Life and medical insurance

Employee Stock Purchase Plan

Job summary

C.H. Robinson in Monterrey is seeking a Cash Application Representative to maintain accurate cash postings and ensure timely application of payments across North America. You will research, analyze, and apply customer payments while supporting finance operations.

On-site two days a week with remote flexibility three days, you will collaborate with internal teams and clients to resolve discrepancies and drive process improvements for a global logistics leader.

Qualifications

• High School Diploma or GED.
• Minimum 2 years of experience in finance operations.
• Fluent in English and Spanish.
• Understanding of banking transactions (ACH, wires, checks, cards).
• Proficient in Microsoft Office, especially Outlook and Excel.
• Strong problem-solving, organization, and communication skills.

Responsibilities

• Post incoming payments accurately and efficiently.
• Provide timely internal and external communication.
• Adhere to Cash Application policies.
• Maintain relationships with clients and Cash Application team.
• Independently resolve payment application discrepancies.
• Escalate complex issues to senior team members.
• Process a high volume of transactions daily.
• Support new team members and problem solving activities.

Skills

Fluent English

Fluent Spanish

Finance operations

Microsoft Excel

Problem solving

Education

High School Diploma or GED

Tools

Outlook

Cash Application System

Job description

C.H. Robinson is looking for a Cash Application Representative in Monterrey. In this role, you will play a key part in maintaining accurate cash application processes that support the company’s financial operations while helping ensure payments are applied correctly and efficiently across North America. As a Cash Application Representative, you will research, analyze, and apply customer payments, resolve discrepancies, and support critical cash application activities for customers across the U.S., Canada, and Mexico. You will partner with internal stakeholders to investigate payment details, navigate complex customer remittance information, and contribute to operational excellence through quality, accuracy, and timely execution. You’ll also have the opportunity to expand your knowledge across multiple areas of cash application and finance operations while building valuable problem-solving and communication skills.

Ready to make an impact and grow your career with a global logistics leader? This opportunity will be open for applications until 23/10. At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success.

In this role, you will engage with peers on-site two days a week, igniting creativity and driving impactful results. With the flexibility for remote work three days a week, this role strikes the perfect balance between teamwork and autonomy.

DUTIES AND RESPONSIBILITIES

• Accurately and efficiently post incoming payments by way of a diverse payment portfolio
• Provide accurate and timely communication both internally and externally
• Adhere to all Cash Application policies
• Maintain relationships with internal and external clients, and Cash Application team
• Independently solve problems to ensure accuracy and efficiency in the application of customer payments
• Escalate complex issues to senior team members and/or leadership
• Process a high volume of transactions each day
• Support new team members by answering questions and supporting problem solving activities as needed
• Accurately and efficiently create and batch payments into the Cash Application system where automatic batching doesn't exist
• Play an active role by contributing ideas for developing process improvements with incoming payments
• Support Mexico Cash Application process.
• Handle the processing of Complementos de Pago for Mexico tax compliance.

QUALIFICATIONS

• High School Diploma or GED
• Minimum 2 years of experience in finance operations
• Fluent in English and Spanish
• General understanding of banking transactions (ACH, wire transfers, checks, credit cards) with the ability to adapt to diverse payment methods and customer needs
• Knowledge of Microsoft Office Suite of programs with intermediate proficiency in Outlook and Excel
• Strong problem-solving skills
• Ability to multi-task, prioritize, and manage time effectively with internal and external customers
• Positive, professional attitude, and customer service skills
• Strong organization skills and attention to detail
• Strong written, verbal, and interpersonal communication skills for effective collaboration with internal and external customers
• Enjoys working in a team environment
• Ability to work in a fast-paced, deadline-driven environment with the flexibility to adapt to changing priorities
• Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization
• Values a diverse and inclusive work environment

Benefits

We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.

CH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability.

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.