Freight Pay Analyst: Invoicing, Disputes & Carrier Support

C.H. Robinson Shared Services

Monterrey

On-site

MXN 180,000 - 260,000

Full time

4 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Life and medical insurance

Wealth Accumulation Plan

Employee Stock Purchase Plan

Fortune 500 company

Job summary

C.H. Robinson in Monterrey is seeking a Freight Pay Analyst to support accurate and timely freight payments. You will be the primary contact for carrier inquiries, work with internal teams, and help resolve issues to improve processes.

The ideal candidate has a degree, at least one year in freight payment, strong analytical and Excel skills, and fluency in English. This position offers a competitive benefits plan and a path to contribute in a Fortune 500 environment.

Qualifications

Bachelor's degree
Minimum 1 year of Freight Payment or related experience
Proficient in Microsoft Office Suite of programs
Excellent communication skills in English

Responsibilities

Identify and troubleshoot invoicing errors and discrepancies
Analyze current accounts payables and receivables to identify payment discrepancies
Provide prompt and professional response to customer and/or carrier requests for additional information
Work with operational team to train on standard freight pay procedures
Identify operational efficiency gains in customer supply chain (suppliers, carriers, and dealers)
Facilitate weekly calls with customer/ carrier regarding open issues
Reconcile invoicing using current customer and carrier contracts
Maintain weekly fuel surcharge schedule
Maintain monthly/daily reporting routines and metric deadlines
Run and monitor weekly internal/external aging to keep current
Ensure freight pay and billing processes comply with Compliance guidelines
Other duties or responsibilities as assigned according to the team and/or country specific requirements