Freight Pay Analyst

C.H. Robinson Shared Services; Monterrey; On-site; MXN 180,000 - 260,000; Full time

Benefits offered by this job

Life and medical insurance

Wealth Accumulation Plan

Employee Stock Purchase Plan

Fortune 500 company

Job summary

C.H. Robinson in Monterrey is seeking a Freight Pay Analyst to support accurate and timely freight payments. You will be the primary contact for carrier inquiries, work with internal teams, and help resolve issues to improve processes.

The ideal candidate has a degree, at least one year in freight payment, strong analytical and Excel skills, and fluency in English. This position offers a competitive benefits plan and a path to contribute in a Fortune 500 environment.

Qualifications

• Bachelor's degree
• Minimum 1 year of Freight Payment or related experience
• Proficient in Microsoft Office Suite of programs
• Excellent communication skills in English

Responsibilities

• Identify and troubleshoot invoicing errors and discrepancies
• Analyze current accounts payables and receivables to identify payment discrepancies
• Provide prompt and professional response to customer and/or carrier requests for additional information
• Work with operational team to train on standard freight pay procedures
• Identify operational efficiency gains in customer supply chain (suppliers, carriers, and dealers)
• Facilitate weekly calls with customer/ carrier regarding open issues
• Reconcile invoicing using current customer and carrier contracts
• Maintain weekly fuel surcharge schedule
• Maintain monthly/daily reporting routines and metric deadlines
• Run and monitor weekly internal/external aging to keep current
• Ensure freight pay and billing processes comply with Compliance guidelines
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

Skills

Analytical skills

Attention to detail

Excellent English communication

Problem solving

Education

Bachelor's degree

Tools

Crystal Reports

SQL

Microsoft Access

Job description

C.H. Robinson is looking for a Freight Pay Analyst to join our team in Monterrey.

As a Freight Pay Analyst, you will play a key role in ensuring accurate and timely freight payment processes. You will serve as a primary point of contact for carrier freight pay inquiries, including client invoicing, payment adjustments, and credit requests. Working closely with carriers, customers, and internal stakeholders, you will help resolve issues, improve processes, and drive operational excellence.

Success in this role requires strong analytical skills, attention to detail, problem-solving abilities, and a customer-focused mindset. If you are passionate about continuous improvement and want to make a meaningful impact in a dynamic, fast-paced environment, we would love to hear from you.

DUTIES AND RESPONSIBILITIES

• Identify and troubleshoot invoicing errors and discrepancies
• Analyze current accounts payables and receivables to identify payment discrepancies
• Provide prompt and professional response to customer and/or carrier requests for additional information
• Work with operational team to train on standard freight pay procedures
• Identify operational efficiency gains in customer supply chain (suppliers, carriers, and dealers)
• Facilitate weekly calls with customer/ carrier regarding open issues
• Reconcile invoicing using current customer and carrier contracts
• Maintain weekly fuel surcharge schedule
• Maintain monthly/daily reporting routines and metric deadlines
• Run and monitor weekly internal/external aging to keep current
• Ensure freight pay and billing processes comply with Compliance guidelines
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• Bachelor's degree from accredited college or university
• Minimum 1 year of Freight Payment or related experience
• Proficient in Microsoft Office Suite of programs
• Excellent communication skills in English

Preferred:

• General knowledge of reporting systems such as Crystal Seagate, SQL, Microsoft Access
• Degree in Accounting, Finance, Economics or Supply Chain focus
• AP/AR experience
• Supply Chain, Logistics, and/or Transportation experience
• Ability to work a flexible schedule on occasion, including overtime hours when requested
• Ability to think critically and solve problems quickly and accurately
• Values a diverse and inclusive work environment

CH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability.

Benefits

We offer a competitive benefits plan above the Mexican Labor Law. This includes:

• life and medical insurance
• a Wealth Accumulation Plan (Plan de Pensiones)
• an Employee Stock Purchase Plan
• the opportunity to prosper in a Fortune 500 company