Field Service Engineer ELD

Atlas Copco Group; Santiago de Querétaro; Hybrid; MXN 300,000 - 520,000; Full time

Job summary

Atlas Copco Group in Querétaro, Mexico, seeks a Field Service Engineer to install, maintain and repair our adhesive dispensing solutions for electronics manufacturing. You will visit customer sites, diagnose issues, perform preventive maintenance, and ensure optimal performance of equipment in production lines.

You will document service activities, communicate clearly with customers, and identify additional service opportunities to support operations.

Qualifications

• Engineering degree in Mechanical, Electrical, or related field.
• Experience in maintenance or production environments.
• Hands‑on experience with inspection, maintenance, and repair.
• Strong troubleshooting and problem‑solving skills.
• Ability to analyze equipment failures and determine appropriate technical solutions.
• Ability to work with technical documentation and service information.
• Experience using repair and testing tools/equipment.
• Strong customer orientation and service mindset.
• Good communication and interpersonal skills.
• Ability to work independently and effectively plan and execute assigned activities.
• Proactive approach to identifying customer needs and service opportunities.
• Ability to prepare clear service and activity reports.
• Working knowledge of Microsoft Office.
• Intermediate English skills.
• Professional, solution‑oriented, and safety-conscious approach to field work.

Responsibilities

• Visit and support customers by inspecting equipment and diagnosing issues.
• Carry out preventive maintenance and repairs to ensure uptime.
• Document service activities and outcomes.
• Identify additional service solutions to support customer operations.

Skills

Mechanical Eng

Electrical Eng

Troubleshooting

Customer service

Communication

MS Office

English Interm

Field work

Planning

Education

Engineering degree (Mechanical or Electrical)

Tools

Repair tools

Testing instruments

Job description

Your role

Your mission as Field Service Engineer ELD is to provide expert installation, maintenance and repair services for our advanced adhesive dispensing solutions focused on the electronics manufacturing sector, delivering unmatched customer satisfaction and upholding the highest standards of customer service. You are committed to ensuring the performance and longevity of our solutions at our customers' production plants through your expertise. Your work is key for supporting the operational success, efficiency and sustainability in our customers' production lines.

Your day-to-day

Your day-to-day will be hands‑on and customer focused. You will visit and support customers by inspecting equipment, diagnosing issues, carrying out preventive maintenance and repairs, and ensuring technical problems are effectively resolved. You will also stay close to customers to understand their needs, document your service activities, and identify additional service solutions that can support their operations.

Your Skills And Experience

• Engineering degree in Mechanical, Electrical, or a related field.
• Previous experience in maintenance or production environments.
• Hands‑on experience with equipment inspection, maintenance, and repair.
• Strong troubleshooting and problem‑solving skills.
• Ability to analyze equipment failures and determine appropriate technical solutions.
• Ability to work with technical documentation and service information
• Experience using repair and testing tools/equipment.
• Strong customer orientation and service mindset.
• Good communication and interpersonal skills.
• Ability to work independently and effectively plan and execute assigned activities.
• Proactive approach to identifying customer needs and service opportunities.
• Ability to prepare clear service and activity reports.
• Working knowledge of Microsoft Office.
• Intermediate English skills.
• Professional, solution‑oriented, and safety‑conscious approach to field work.

Your job location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on‑site at Atlas Copco in Querétaro, Mexico (MX).

Your Compensation And Benefits

At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.

Beyond compensation, we believe that a rewarding career is about having opportunities to learn, grow, contribute, and develop in an environment built on trust, collaboration, and continuous improvement. At Atlas Copco Group, we support our people in building long‑term careers while making a meaningful impact through their work.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on‑site, sharing knowledge with colleagues, and learning from every service task. We focus on long‑term development and support you as you explore new ways to improve how we keep our customers' equipment running. Innovation guides how we think and act – we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us.