Ingeniero de Servicio

Atlas Copco Group; Monterrey; On-site; MXN 300,000 - 420,000; Full time

Job summary

Atlas Copco Group in Monterrey, Mexico is seeking a Field Service Engineer to join our service team. You will perform equipment maintenance, troubleshoot failures, and ensure customer satisfaction while delivering high-quality Atlas Copco and Chicago Pneumatic product support on customer sites.

The role requires 1–2 years in compressor and generator/battery maintenance, strong preventive and corrective maintenance skills, and the ability to work safely in confined spaces and at heights.

Qualifications

• 1–2 years of compressor maintenance experience.
• 1–2 years of generator and battery maintenance experience.
• Preventive and corrective maintenance responsibilities.
• Technical troubleshooting and fault diagnosis.
• Compliance with industrial safety standards.
• Electrical and mechanical systems knowledge.
• Handling of chemicals and hazardous waste.
• Work in confined spaces and at heights.
• English: Basic (A2).

Responsibilities

• Contribute to strategic planning and decision-making.
• Align maintenance activities and work execution practices with the organization’s overall vision and business objectives while delivering assigned services.
• Maintain punctuality on a daily basis, both at work and when attending customer sites, according to the schedule established by planning and agreed upon with the customer.
• Demonstrate a positive attitude, commitment, and a strong service-oriented mindset in carrying out responsibilities, while maintaining effective communication and collaboration with leadership.
• Perform the initial commissioning of equipment for the Atlas Copco and Chicago Pneumatic product lines, ensuring that the startup report indicates that the equipment is operational and transmitting data.
• Support workshop activities and complete assigned training through the Learning Link platform, as directed by the Supervisor, Workshop Manager, Planner, Coordinator, or Operations Manager, when no service orders are assigned in MAM2.

Skills

Compressor maintenance

Generator maintenance

Preventive maintenance

Troubleshooting

Safety compliance

Industrial equipment maintenance

Electrical systems

Mechanical systems

Hazardous materials handling

Working in confined spaces

English (A2)

Job description

Your role

Bring your curiosity to work as our next Field Service Engineer / Technician. You will be part of our Service team and will report to the Technical Support Team Leader. In this role, your mission will be to perform equipment maintenance and troubleshoot failures, ensuring customer satisfaction. You will contribute directly to delivering high-quality products and solutions to our customers.

Your day-to-day

• Contribute to strategic planning and decision-making.
• Align maintenance activities and work execution practices with the organization’s overall vision and business objectives while delivering assigned services.
• Maintain punctuality on a daily basis, both at work and when attending customer sites, according to the schedule established by planning and agreed upon with the customer.
• Demonstrate a positive attitude, commitment, and a strong service-oriented mindset in carrying out responsibilities, while maintaining effective communication and collaboration with leadership.
• Perform the initial commissioning of equipment for the Atlas Copco and Chicago Pneumatic product lines, ensuring that the startup report indicates that the equipment is operational and transmitting data.
• Support workshop activities and complete assigned training through the Learning Link platform, as directed by the Supervisor, Workshop Manager, Planner, Coordinator, or Operations Manager, when no service orders are assigned in MAM2.

Your Skills And Experience

• 1–2 years of experience in compressor maintenance.
• 1–2 years of experience in generator and battery maintenance.
• Preventive and corrective maintenance.
• Technical troubleshooting and fault diagnosis.
• Compliance with industrial safety standards.
• Technical knowledge of industrial equipment maintenance, electrical systems, mechanical systems, tools and equipment, welding, and cutting.
• Handling of chemicals and hazardous waste.
• Working in confined spaces and at heights.
• English: Basic (A2).

Your Compensation And Benefits

At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.

Beyond compensation, we believe that a rewarding career is about having opportunities to learn, grow, contribute, and develop in an environment built on trust, collaboration, and continuous improvement. At Atlas Copco Group, we support our people in building long-term careers while making a meaningful impact through their work.

Your job location

This role requires you to work on-site at our office in Monterrey, Mexico (MX). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on long‑term development and support you as you explore new ways to improve how we keep our customers’ equipment running. Innovation guides how we think and act – we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you.

Application process

About

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Talent Acquisition: Alejandra Pichardo Diaz