Ingeniero de Servicio

Atlas Copco Group; Monterrey; Hybrid; MXN 300,000 - 420,000; Full time

Job summary

Atlas Copco Group in Monterrey, Mexico, is seeking a Field Service Engineer to maintain and troubleshoot equipment at customer sites. You will be responsible for preventive and corrective maintenance of compressors, generators, and power systems, ensuring uptime and safety.

You will join the Service team, report to the Technical Support Team Leader, and collaborate with workshop staff to meet service targets and learn through the Learning Link platform.

Qualifications

• 1–2 years of compressor maintenance experience.
• 1–2 years of generator and battery maintenance experience.
• Preventive and corrective maintenance experience.
• Technical troubleshooting and fault diagnosis.
• Compliance with industrial safety standards.
• Electrical, mechanical systems knowledge including welding and cutting.
• Experience handling chemicals and hazardous waste; ability to work in confined spaces/heights.
• English: Basic (A2).

Responsibilities

• Maintain and troubleshoot equipment to ensure uptime and customer satisfaction.
• Contribute to strategic planning and align maintenance activities with business objectives.
• Keep punctuality at customer sites and adhere to planning schedules.
• Support workshop activities and participate in training when no service orders exist.
• Perform initial commissioning of Atlas Copco and Chicago Pneumatic product lines.

Skills

Compressor maintenance

Generator maintenance

Battery maintenance

Preventive maintenance

Troubleshooting

Industrial safety

Electrical systems

Mechanical systems

Hazardous materials handling

Working in confined spaces

Working at heights

English (basic)

Job description

Bring your curiosity to work as our nextField Service Engineer / Technician. You will be part of our Service team and will report to the Technical Support Team Leader. In this role, your mission will be to perform equipment maintenance and troubleshoot failures, ensuring customer satisfaction. You will contribute directly to delivering high‑quality products and solutions to our customers.

• Contribute to strategic planning and decision‑making.
• Align maintenance activities and work execution practices with the organization’s overall vision and business objectives while delivering assigned services.
• Maintain punctuality on a daily basis, both at work and when attending customer sites, according to the schedule established by planning and agreed upon with the customer.
• Demonstrate a positive attitude, commitment, and a strong service‑oriented mindset in carrying out responsibilities, while maintaining effective communication and collaboration with leadership.
• Perform the initial commissioning of equipment for the Atlas Copco and Chicago Pneumatic product lines, ensuring that the startup report indicates that the equipment is operational and transmitting data.
• Support workshop activities and complete assigned training through the Learning Link platform, as directed by the Supervisor, Workshop Manager, Planner, Coordinator, or Operations Manager, when no service orders are assigned in MAM2.

Your skills and experience

• 1–2 years of experience in compressor maintenance.
• 1–2 years of experience in generator and battery maintenance.
• Preventive and corrective maintenance.
• Technical troubleshooting and fault diagnosis.
• Compliance with industrial safety standards.
• Technical knowledge of industrial equipment maintenance, electrical systems, mechanical systems, tools and equipment, welding, and cutting.
• Handling of chemicals and hazardous waste.
• Working in confined spaces and at heights.
• English: Basic (A2).

Your compensation and benefits

At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.

Beyond compensation, we believe that a rewarding career is abouthaving opportunities to learn, grow, contribute, and develop in an environment built on trust, collaboration, and continuous improvement. At Atlas Copco Group, we support our people in building long‑term careers while making a meaningful impact through their work.

Your job location

This role requires you to work on‑site at our office inMonterrey, Mexico (MX). You will be part of a dynamic team and enjoy the benefits of face‑to‑face collaboration.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on‑site, sharing knowledge with colleagues, and learning from every service task. We focus on long‑term development and support you as you explore new ways to improve how we keep our customers’ equipment running. Innovation guides how we think and act – we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long‑term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group.

Visit the Atlas Copco website