Field Sales Auditor & SOP Excellence Coach

DiDi Chuxing; Ciudad de México; Híbrido; MXN 350.000 - 520.000; Jornada completa

Descripción de la vacante

DiDi Global Inc. is seeking an On Field Sales Auditor to ensure consistent execution of the Sales SOP through field auditing, Accompany Visits, coaching, and performance validation in the Mexico City area.

The role requires 2+ years in commercial training, auditing, or sales operations, and a solid grasp of Sales SOP processes. You will document evidence, provide actionable feedback, and drive improvements across BDs and BDMs.

Formación

• Bachelor’s degree in Business Administration, Marketing, Psychology, Pedagogy, Food Engineering, or related field.
• 2+ years of experience in commercial training, field coaching, auditing, or sales operations.
• Strong understanding of Sales SOP execution and field coaching.
• Ability to objectively assess performance, document findings, and provide actionable feedback.
• Strong analytical, communication, facilitation, and stakeholder management skills.

Responsabilidades

• Document Sales SOP compliance through structured Accompany Visits with an evaluated rubric and objective evidence.
• Conduct unannounced field audits to evaluate execution against the Sales SOP.
• Validate BDMs scoring consistency through audit calibration.
• Identify execution gaps and ensure compliance with commercial standards.
• Provide immediate field coaching, reinforce best practices, and define clear action plans.
• Ensure every Accompany Visit results in documented feedback and an agreed action plan.
• Monitor completion of action plans and verify execution improvements during follow-up visits.
• Identify recurring capability gaps and recommend development priorities to Sales Education.
• Support onboarding and field development of new BDs.
• Complete and maintain Accompany Visit reports, audit documentation, supporting evidence, trackers, and dashboards on the same day.
• Generate field insights, identify recurring trends, share best practices, and elevate operational risks when required.
• Execute the weekly operating cycle, including planning, surprise Accompany Visits, reporting, and tracker updates.

Conocimientos

Sales SOP execution

Field coaching

Auditing

Stakeholder management

Data analysis

Educación

Bachelor's degree in Business Administration, Marketing, Psychology, Pedagogy, Food Engineering, or related field

Descripción del empleo

DiDi Global Inc. is seeking an On Field Sales Auditor to ensure consistent execution of the Sales SOP through field auditing, Accompany Visits, coaching, and performance validation in the Mexico City area.

The role requires 2+ years in commercial training, auditing, or sales operations, and a solid grasp of Sales SOP processes. You will document evidence, provide actionable feedback, and drive improvements across BDs and BDMs.