Factory Services PM Lead — Remote (Expert)

Insight Global; Región Centro; A distancia; MXN 502.000 - 670.000; Jornada completa

Descripción de la vacante

Insight Global is seeking a seasoned Factory Services Program Manager to lead multiple concurrent factory service programs in a remote capacity from Guadalajara, Mexico. You will serve as the primary liaison with customers, sales, engineering and manufacturing teams, driving program delivery and governance across complex initiatives.

You will guide cross-functional teams, manage schedules, risks, and resources, and mentor junior staff while delivering continuous improvements in service delivery

Formación

• 3-5+ years of program or project management experience in a manufacturing, engineering, technology, or related environment.
• Experience managing multiple complex projects simultaneously.
• Strong stakeholder management skills, including communication with executive leadership.
• Experience coordinating cross-functional teams across engineering, operations, manufacturing, or product organizations.
• Demonstrated ability to lead process improvement and operational efficiency initiatives.
• Strong project planning, scheduling, and tracking experience.
• Excellent organizational, communication, and problem-solving skills.

Responsabilidades

• Serve as the primary liaison for all Factory Services requests and customer engagements.
• Partner with customers and sales teams to ensure successful execution of service requests.
• Lead strategic initiatives focused on improving operational efficiency and service delivery processes.
• Manage multiple complex projects simultaneously, including schedules, milestones, risks, and deliverables.
• Coordinate with engineering, manufacturing, logistics, and internal development teams to ensure project success.
• Track project progress, identify issues, and proactively adjust resources or timelines as needed.
• Communicate project updates, risks, escalations, and recommendations to stakeholders and senior leadership.
• Oversee logistics coordination for prototype and build-related activities.
• Drive continuous improvement, process optimization, and quality initiatives across programs.
• Maintain documentation and enforce best practices related to project governance and document control.
• Mentor junior team members and provide leadership support across project teams.

Conocimientos

PM Experience

Stakeholder mgmt

Cross-functional leadership

Scheduling & tracking

Process improvement

Communication

Mentoring

Educación

Bachelor's degree

Descripción del empleo

Insight Global is seeking a seasoned Factory Services Program Manager to lead multiple concurrent factory service programs in a remote capacity from Guadalajara, Mexico. You will serve as the primary liaison with customers, sales, engineering and manufacturing teams, driving program delivery and governance across complex initiatives.

You will guide cross-functional teams, manage schedules, risks, and resources, and mentor junior staff while delivering continuous improvements in service delivery