Manufacturing Program Manager – End-to-End Ops Leader

Flex; Región Centro; On-site; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Competitive Salary.

Life & Medical insurance.

Christmas Bonus.

Food Coupons.

Saving Fund.

Job summary

Flex in Guadalajara, Mexico is seeking a Program Manager to lead end-to-end manufacturing programs, ensuring on-time delivery, quality, and cost targets. You’ll coordinate cross‑functional teams, manage schedules and budgets, and drive continuous improvement while maintaining strong customer relations.

The role reports to the Program Management Manager and requires solid program administration experience, advanced English, and the ability to align resources with customer needs and business

Qualifications

• Solid experience in program administration/ management or related area.
• Advanced English.
• Accountability for the program wellness.
• Knowledge of multiple functional technologies/processes and their interdependencies at the site.

Responsibilities

• Organize, plan and direct program schedules and budgets.
• Track relevant metrics and drive action items based on results.
• Support contract negotiations as required.
• Oversee interdepartmental activities ensuring adherence to product development timelines, delivery, quality and business metrics.
• Review proposals to resolve time frames, funding requirements, procedures, staffing and resource allotment.
• Establish work plan and staffing for each phase and arrange for personnel.
• Coordinate product life cycle activities with P&L and customer satisfaction; manage multiple accounts.
• Serve as the main channel of communication for customers and act as escalation point for issues.
• Conduct customer satisfaction reviews and corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and track project and program deliverables.

Skills

Program management

Operations skills

People skills

Customer relationship

Process interdependencies

English proficiency

Education

BA/BS degree or equivalent work experience

Job description

Flex in Guadalajara, Mexico is seeking a Program Manager to lead end-to-end manufacturing programs, ensuring on-time delivery, quality, and cost targets. You’ll coordinate cross‑functional teams, manage schedules and budgets, and drive continuous improvement while maintaining strong customer relations.

The role reports to the Program Management Manager and requires solid program administration experience, advanced English, and the ability to align resources with customer needs and business