Strategic Programs Lead — Manufacturing & Operations

Flex; Guadalajara; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Life & Medical insurance

Christmas Bonus

Food Coupons

Saving Fund

Descripción de la vacante

Flex Guadalajara North is seeking a Program Manager to lead cross-functional teams and drive strategic customer-focused programs. You will manage schedules, budgets, risks, and stakeholder alignment to ensure successful product lifecycle execution and strong executive communications.

The role emphasizes leadership across Manufacturing, Supply Chain, Quality, Engineering, and Finance, with a focus on delivering value to customers and optimizing business performance in a dynamic manufacturing

Formación

• Bachelor’s degree in engineering, Business Administration, Finance, Operations Management, or related field.
• Demonstrated ability to lead cross-functional teams in a fast-paced manufacturing or operations environment.
• Strong leadership, influencing, and stakeholder management skills.
• Executive communication skills with the ability to engage effectively with customers and senior leaders, including Directors and Vice Presidents.
• Strong business and financial acumen, including understanding of cost drivers, pricing, profitability, and P&L concepts.
• Experience managing customer relationships, business reviews, and operational escalations.
• Ability to analyze complex business situations, make data-driven decisions, and drive execution.
• Strong negotiation, conflict resolution, and problem-solving capabilities.
• Knowledge of product lifecycle management, operations, supply chain, and manufacturing processes.
• Ability to manage multiple priorities while delivering results in a dynamic environment.
• Advanced English communication skills, both written and verbal.

Responsabilidades

• Lead cross-functional teams across Manufacturing, Supply Chain, Quality, Engineering, Finance, Procurement, Logistics, and Planning to achieve program objectives.
• Organize, plan, and direct program schedules, milestones, budgets, and strategic priorities.
• Drive program execution through effective risk management, issue resolution, and stakeholder alignment.
• Track key operational, financial, and customer metrics and lead corrective actions to achieve business goals.
• Own customer relationships and serve as the primary escalation point for program-related matters.
• Lead customer business reviews, executive updates, and strategic discussions.
• Communicate program performance, risks, mitigation plans, and recommendations to senior leadership, including Directors and Vice Presidents.
• Coordinate all interdepartmental activities to ensure commitments related to quality, delivery, cost, and customer satisfaction are achieved.
• Support commercial activities including quotations, pricing strategies, contract negotiations, and business growth initiatives.
• Drive accountability across organizations and influence decision-making without direct authority.
• Lead recovery plans and complex operational escalations while maintaining customer confidence and alignment.
• Manage product lifecycle activities, ensuring alignment between operational performance, financial objectives, and customer expectations.
• Monitor program deliverables and ensure successful execution of customer commitments.
• Identify opportunities to improve processes, profitability, operational efficiency, and customer experience.
• Maintain and expand business opportunities with existing and new customers.

Descripción del empleo

Flex Guadalajara North is seeking a Program Manager to lead cross-functional teams and drive strategic customer-focused programs. You will manage schedules, budgets, risks, and stakeholder alignment to ensure successful product lifecycle execution and strong executive communications.

The role emphasizes leadership across Manufacturing, Supply Chain, Quality, Engineering, and Finance, with a focus on delivering value to customers and optimizing business performance in a dynamic manufacturing