Executive IT Onsite Specialist (Regional)
FLSmidth
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Benefits offered by this job
Job summary
FLSmidth is seeking an IT Onsite Specialist for the Global Business Center in Monterrey. You will act as the technical anchor for IT services, delivering high-touch support to regional executives and satellite sites.
You will mentor technicians, coordinate third-party vendors, and ensure top-tier service delivery across the region, with onsite focus and occasional travel to regional sites.
Qualifications
- Minimum 5 years of experience in IT support, desktop support, or a related enterprise IT environment.
Responsibilities
- Resolve Level 2–3 incidents and service requests across desktops, laptops, mobile devices, and meeting room technology.
- Deliver concierge-level IT support to executives, senior leaders, and VIP visitors including boardroom pre-validation.
Skills
Tools
Job description
FLSmidth is seeking an IT Onsite Specialist for the Global Business Center in Monterrey. You will act as the technical anchor for IT services, delivering high-touch support to regional executives and satellite sites.
You will mentor technicians, coordinate third-party vendors, and ensure top-tier service delivery across the region, with onsite focus and occasional travel to regional sites.
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