Especialista en recuperaciones

Intugo; Hermosillo; Presencial; MXN 223.000 - 290.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Food stamps

Descripción de la vacante

Intugo, in partnership with a foreign company specialized in immigration law services, seeks a resilient financial professional to join their legal support team in Hermosillo. This temporary 6-month contract is on-site, with standard daytime hours.

The ideal candidate has AR/collections experience, is fully bilingual in English and Spanish, and is proficient in MS Office including Excel features (VLOOKUP, Pivot). Familiarity with Camp Legal or Workday is a plus.

Formación

• Experience handling severe delinquency or high-risk accounts in AR/collections.
• Fully bilingual in English and Spanish with excellent written and verbal communication.
• Proficiency in MS Office; Excel filtering, VLOOKUP/XLOOKUP, Pivot Tables; familiarity with Camp Legal or Workday is a plus.

Responsabilidades

• Manage accounts 360+ days past due to recover balances and minimize losses.
• Review account histories and payment activity to audit records and identify deadlines.
• Outreach to secure payments with multi-touch engagement on non-responsive cases.
• Negotiate complex payment arrangements by evaluating offers using data and financial tools.
• Maintain documentation, adjust strategies based on responses, escalate when necessary.
• Brief cross-functional stakeholders on escalated accounts and recovery progress.

Conocimientos

Collections

Accounts Receivable

Bilingual EN/ES

Excel advanced (VLOOKUP, Pivot)

Herramientas

Camp Legal

Workday

Descripción del empleo

Intugo, in partnership with a foreign company specialized in immigration law services, is looking for a resilient financial professional to join their legal support team

Main Responsibilities

• Manage accounts that are 360+ days past due to recover outstanding balances, reduce write-offs, and minimize financial loss
• Review account histories, files, and payment activity to audit records and identify critical deadlines before taking action
• Conduct outreach to secure payments while sustaining multi-touch engagement on non-responsive cases
• Negotiate complex payment arrangements by evaluating offers using structured data and financial tools
• Maintain accurate documentation, adjust recovery strategies based on responses, and elevate accounts to higher authority when necessary
• Achieve specific recovery rate targets and efficiently brief cross-functional stakeholders on escalated accounts

Ideal Profile

• Experience: Proven collections or Accounts Receivable (AR) experience handling severe delinquency or high-risk cases
• Languages: Fully bilingual in English and Spanish with excellent written and verbal communication skills
• Technical Skills: Proficiency in MS Office and Excel (filtering, VLOOKUP/XLOOKUP, pivot tables); experience with Camp Legal or Workday is preferred
• Competencies: Strong negotiation, de-escalation skills, and analytical rigor to evaluate complex proposals

Benefits

• $1,000 monthly food stamps

Professional growth within an international environment

Work Conditions

Temporary position (6-month contract), Monday - Friday (8:00 AM - 5:36 PM), On-site in Hermosillo